Head Of Claims (Full Time Or Part Time)

Head of Claims Job Specification

Summary

As Head of Claims for Hutch, you’ll lead our claims team, leveraging our advanced technology to offer market leading service levels to our brokers and clients. 

Responsibilities

Reporting to the Chief Executive Officer, you’ll have full responsibility for the Claims function including:

• Managing the digital claims journey on our market leading tech platform, offering automation, finance, supplier management, built-in GICOP monitoring, CRM, customer and broker portals etc.
• Managing our team of expert claim handlers across our multiple product lines, including Strata, Construction (both Material Damage and Liability), Professional Indemnity and General Liability 
• Manage our panel of suppliers including lawyers, adjusters, repairers and IT vendors 
• Deliver extraordinary levels of service that delight our brokers & their clients
• Work with management and underwriters to feedback on claims trends

Qualifications & Experience

You’re legally qualified and may be practicing as a lawyer currently and dreaming of a world that isn’t split into six-minute increments, or already working in an insurer. Either way you’ve been handling claims for six years or more and ideally have built and led teams and know what makes a good operation. 

You have specific experience handling long tail classes such as professional indemnity and liability, and ideally would have handled construction claims as well. If you’ve handled property and strata claims, even better. 

You see the opportunity to transform insurance with tech, and don’t want to spend another minute of your day doing pointless admin.

You’re detail orientated and like technical insurance work, including all the nerdy twists and turns of policies, compliance and legislation.

You’re reading this ad wondering if it was written just for you.

Yes.

It was.

Come join us.

Let’s build something together.

About Hutch

Hutch is an Employee Owned Business and all staff share in our success via our Employee Share Option Programme.

We’re an equal opportunities employer and welcome applicants who need flexibility in their working life.

Our slogan, The Clear Way To Better Cover, captures our ambition to do things better - whether that's better people, policies or processes.