Head Of External Relations – Office Of The Ceo

The Star’s purpose is to create fun at trusted destinations. Our mission is to create fun and memorable experiences for the millions of guests we welcome each year at our trusted destinations.

Our properties across Sydney, Brisbane, and the Gold Coast are world-class with many award-winning hotels, restaurants, bars, and entertainment venues.

The Star Entertainment Group (TSEG) is an ASX-listed company committed to supporting the communities in which we operate. TSEG will achieve this by leading with integrity and values to enable us to provide entertainment, and leisure experiences safely, responsibly, and ethically.

As a Head of External Relations reporting to the General Manager of Public Affairs, you will be responsible for assisting with the delivery of The Star Entertainment Group’s External Affairs strategy. Critical to this delivery is ensuring an effective framework exists for delivering consistent professional communication to external and internal stakeholders, and community partnerships.

A few of your responsibilities

• Provide advice to the Chief of Staff, General Manager of Public Affairs and senior Star Entertainment Group Executives regarding potential opportunities and the mitigation of potential risks within the external stakeholder domain
• Proactively support the Chief of Staff, the General Manager of Public Affairs and senior Star Entertainment Group Executives in their interactions with key external stakeholders
• Proactively manage external stakeholder queries and ensure communication strategies are prepared and key internal and external stakeholders engaged
• Manage the Group’s community relations and partnerships portfolio that enhances the objectives of The Star and provides positive media and engagement
• Provide appropriate submissions and correspondence to government or industry on a range of issues when required

What we are looking for

• Minimum of six to eight years’ experience in a senior corporate affairs, government role or equivalent.
• Excellent written and verbal communication skills are essential
• Strong verbal and interpersonal skills and communication ability to negotiate outcomes for the business
• Strong network of contacts in government, industry, corporate and media
• Tertiary qualifications in media, public relations, public policy or related discipline
• Computer literacy in Microsoft products

Possessing a high degree of confidence and exceptional relationship-building skills, you are adept at cultivating and leveraging strategic relationships across the private and public sectors. Your expertise extends to proactive incident management, ensuring organisational resilience and continuity. This combination of competencies enables you to navigate complex scenarios with ease, fostering collaborative success and achieving superior outcomes in a professional setting.

Your role will be pivotal in the success OF THE Office OF THE CEO and the business. Join us in making a difference.

What can we offer you?

• Complimentary meal on site every day, including hot meals, sandwich bar and more
• Current role has onsite parking at Treasury
• Flexible working arrangements
• Up to 30% discounts across award winning restaurants and accommodation
• Lifestyle discounts including gym memberships and dry-cleaning services
• Paid Parental leave from Day 1, Secondary Carer’s leave also on offer
• Mental Health and Wellbeing services

Please be aware that eligibility checks are required as part OF THE recruitment process and ongoing employment for this position.

Our culture

At The Star, we are committed to creating a diverse, equitable and inclusive workplace that we know will contribute to exceptional experiences for our guests, a great place to work for our team members and positive outcomes for our communities.

We welcome applications from all cultures, ages, religions, genders, LGBTQI+ people, Australia’s First Nations Peoples, and people with disabilities. We recognise the distinctive challenges that trans and gender-diverse applicants may encounter during the recruitment process.  We offer a range of flexible working options for team members to find a balance between work and life that’s right for them and their unique well-being needs.

The Star is a WGEA Employee of Citation for Gender Equality holder and is recognised with a Gold Award 2022 by the Australian Workplace Equality Index (AWEI) which evaluates LGBTQI+ inclusiveness in the workplace. 

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