Head Of Flight Operations

About Little Wings

Little Wings is a leading not-for-profit organisation supporting NSW/ACT and QLD regional families and their seriously ill children by providing free and safe air and ground transportation to and from Children’s Hospitals in Sydney, Brisbane and Newcastle and home again.

Little Wings is a charity flight service owner-operator in the aviation industry that meets or exceeds all of the CASA safety regulations. Little Wings also operates a fleet of 4 Beechcraft Baron Aircraft and modern Hyundai vehicles for safe and comfortable return transfers from Bankstown, Archerfield and Cessnock airports or the metro airports to the Children's Hospitals. The Little Wings organisation relies upon its loyal core of volunteer pilots and drivers to deliver service excellence.

Our vision is for every child regardless of geographical location to receive rapid and easy access to specialised medical services.

Current Opportunity

The Head of Flight Operations position is responsible for managing the operations of the charity from our base at Bankstown Aerodrome. This involves the management of the flight coordinators team, volunteer pilots, and driver team, and coordination of missions, to ensure safe and timely transport.

We are looking for someone passionate and motivated to champion our mission and support families from regional and rural NSW, the ACT and QLD as they care for their sick child. We need someone hardworking, charismatic, and dedicated to working with purpose every day. 

Key Accountabilities

• Implementation, training, and development of Air Maestro online safety management system and the Takeflite booking system.
• Manage aircraft maintenance and movements
• Oversee flight scheduling and coordination
• Supervise flight coordination team providing training, management, and backup as required
• Prepare monthly operations board reporting
• Assist with financial budgeting, analysis, and forecast of Flights
• Volunteer pilot recruitment, management, and retention
• Chair regular operational team meetings
• Management of our aircraft and ground vehicle fleet including cleaning and maintenance
• Ensure hangar and office premises are safe, secure, and well presented
• Ensure safe working practices are adhered to including incident and hazard reporting
• Represent Little Wings operations at sponsor and media events, as required
• Conduct drives of families when required

To be successful in this role the following is important:

• Strong interpersonal and communication skills
• Strong time management skills
• Ability to maintain composure and find solutions to changing circumstances
• An enthusiastic and energetic management style, flexible with the ability to manage multiple routines
• A person of integrity, honesty, and a genuine interest in the welfare of others
• Strong written and verbal skills
• A positive and motivated disposition

Little Wings Employee Benefits:

• Not for profit salary packaging up to $15,900
• Employee Assistance Program
• Collaborative team culture
• Hybrid remote role with the flexibility of 2 days per week

Qualifications

• Working with children check
• Current driver’s license and clean driving history
• Police check or Red ASIC
• Commercial Pilot License
• 1000 hours flight time
• 100 hours instrument time

Applications will be reviewed upon receipt; previous applicants need not apply. 

For any questions regarding the role please contact:

Clare Pearson - 0499 026 *** | *************@littlewings.org.au

Close date: 01/04/2024