Head of Learning and Development

National Disability Services (NDS) is Australia's peak body for non-government disability service organisations, representing over 1000 service providers and their workforce of over 150 thousand people who collectively provide support services for nearly 2 million people with disability.

NDS has a strong and influential presence in every state and territory across Australia. Our core functions are to advocate to government for sector-wide changes and improvements, to inform our members about issues that impact them, and to provide resources and services that assist them to deliver sustainable high quality support services for people with disability.

NDS employees have the passion to make a difference, are driven to deliver the highest quality support and services to our members, and thrive in an environment of positive change and continuous improvement.  If this sounds like you, check out this opportunity below!  Or, to find out more about NDS, please visit our website.

Hours:       Full-time, 38 hours, 5 days per week.

Location:   Our preference is VIC but would consider NSW or WA

Status:      Permanent

An opportunity exists for an experienced and passionate leader to grow NDS’s national Learning and Development (L&D) practice.
The Head of Learning and Development is responsible for the ongoing growth of the practice, by facilitating the development of quality and timely learning products and services that support both the sector and our members. Aligning with the NDS Policy and Advocacy initiatives, this role will create an L&D Centre of Excellence that is highly regarded both internally and externally, and maximises revenue opportunities for the organisation.

Key Responsibilities

1. Develop and execute the L&D strategy and implementation roadmap in consultation with key internal and external stakeholder groups to ensure maximum support and engagement for initiatives.
2. Lead the NDS Learning and Development team, ensuring the structure and skillset of the team can successfully deliver against the L&D strategy.
3. Create and implement learning solutions which deliver against member and sector needs.
4. Identify and pursue new commercial offerings and funding opportunities for the L&D practice.
5. Management of the delivery of all Learning & Development activities including, training needs analysis, training delivery, course participation management, training logistics, and/or other services.
6. Management of the L&D budget including both revenue and cost targets
7. Build and foster partnerships with content and workshop providers to ensure a broad and diverse suite of quality learning products and services are available for purchase from the L&D practice.
8. Provide support and advice to NDS staff related to Learning and Development opportunities in funded projects.
9. Identify sector issues and market trends and stay abreast of contemporary L&D approaches.
10. Represent NDS and members on working groups as required.

Other Responsibilities (applicable for all NDS employees):

• Perform other duties and responsibilities as required by manager/supervisor from time to time
• Comply with NDS’s policies and procedures at all times, including (but not limited to) HR, Quality, Work Health & Safety (WHS), IT, Security, and Data Privacy
• Demonstrate the NDS values of Build respectful relationships, Lead change, Deliver clarity & impact, Support and develop others and Embrace diversity.

Skills and Experience: 

• Proven experience in designing and delivering Learning and Development programs
• Demonstrated knowledge of disability services sector and associated learning needs
• Strong leadership skills with the ability to effectively manage a team
• Excellent communication and interpersonal skills, with the ability to engage with diverse stakeholders
• Sound understanding of marketing principles and their application to Learning and Development initiatives
• Ability to develop and manage budgets for training programs
• Experience in utilising technology for innovative learning delivery methods
• Demonstrated ability to evaluate the effectiveness of Learning programs and implement improvements
• Relevant qualifications in education, human resources, or a related field

• Flexible working opportunities
• Salary packaging benefits
• Employee Assistance Program
• Staff Rewards & Discounts program
• Learning and Development opportunities

We welcome candidates from all backgrounds and value diversity and inclusion in our workplace. We encourage all applicants, including Aboriginal and Torres Strait Islander people, people with disability, LGBTIQ and culturally diverse communities to join NDS.  

NDS is committed to supporting equal employment opportunities for individuals with disability and will provide reasonable workplace adjustments.  We encourage potential applicants with lived experience to contact NDS to discuss any questions regarding individual workplace adjustments.  NDS also provides adjustments throughout the recruitment process. If youidentify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise via ***********@nds.org.au or 02 9256 3*** and indicate your preferred method of communication (email or phone).

Applications close: 7 March 2024. Please send your CV and a cover letter outlining your Skills & Experience in the areas listed above by clicking on the Apply button.   For further information please contact ***********@nds.org.au.  Please do not send your application to this email address, as it's for enquiries only. 

The successful applicant must be prepared to undertake a pre-employment police check. In addition, due to the inherent work, health and safety considerations and legislative requirements of this role, they must also be fully vaccinated against COVID-19 (i.e. double dosed plus recommended booster doses) prior to commencing any work, unless medically exempt. 

No agencies please.