Head of People & Culture Innovation

• Fun, rewarding, people first culture.
• Bring our people promise to life!
• Flexible / hybrid working environment.

It’s not just what you do at KFC. It’s the way you do it!

The KFC People Promise; to be your best self, make a difference and have fun, underpins all that we do. We are a people led organisation and we know that through our people; our business and our brand will be successful and have an impact across SOPAC.

Our KFC mission is to serve crave-worthy team and customer experiences, consistently, to more people, more often. We are looking for a Head of P&C to join us, reporting to our CPO, and lead our People Innovation agenda focused on unlocking capacity, capability, and culture to enable our strategic growth.

ABOUT YOU – OUR NEXT ORIGINAL 
A bit about the person we’re looking for:

• A critical thinker, with the ability to understand and translate KFC (and P&C) vision into a compelling and pragmatic delivery plan, to unlock the power of our team, and drive impact on experience.
• Capabilities in experience design / human centred design, connecting our team journey into our customer experience and building a culture of customer centricity.
• Understanding and experience in leveraging technology, automation or process design to enable Meaningful Work.
• Problem solutioning skills, designing to meet our team and customer needs through people, process and technology.
• Ability to take concept and framework in practical and meaningful delivery, managing stakeholder buy in and ensuring business impact.
• Demonstrated experience partnering with senior leaders on strategic, complex decision-making.
• Commercial focus and understanding, driving solutions that meet business objectives and deliver business benefits.
• People enablement – ability to empower individuals towards a common goal, driving clarity and accountability.
• Willingness to roll up your sleeves and get it done – everyone in the team works together and this is a ‘get things done’ role as much as it is a leadership role!
• Culture leadership demonstrating tenacity, heart led collaboration and the ability to adapt to new concepts and ways of working. 
• Belief in our brand and restaurants - cares about delivering to make the KFC experience as amazing as our fried chicken.

A DAY IN THE LIFE OF YOUR NEW ROLE

• Working collaboratively and cross functionally to deliver P&C and business initiatives.
• Taking the lead on strategic frameworks and designing programs of work and deliverables aligned to our growth goals and experience mission.
• Working across a broad range of stakeholders, whether that be our SOPAC team, our franchisees, restaurant teams or Global teams across Yum! to ensure we deliver the best for our brand.
• Getting out into our restaurants, meeting our teams and truly understanding where and how we can make a difference to them, enabling them to make a difference for our customers!

BUCKETS OF BENEFITS

• A culture where you can be your original self.
• Salary continuance cover for all permanent employees.
• Monthly mobile phone and home internet contributions.
• Flexible work initiatives, including half day Fridays.
• Additional days of leave each year to focus on your Wellbeing.  
• Signature career development and leadership programs.
• Corporate KFC Culture Club initiatives.
• Employee discounts at KFC restaurants.
• Free onsite secure parking at Frenchs Forest.
   

WHO WE ARE
Take one man with a big idea, add 11 herbs and spices, grit, ambition and buckets of heart – you’ve got KFC. Since 1952, we’ve been bringing finger lickin’ good chicken to the world. But without our people, The Originals, none of it would be possible. Everyone at KFC is different. Unique. It’s what makes us special. We’ll always be original. And we welcome you join us; to bring it. Your energy, grit, spirit and story. 
JOIN OUR ORIGINAL TEAM! 
There’s all kinds of potential here! Explore new paths and choose where your career takes you. Whatever your journey looks like, we’ll help you get there, because we take your goals seriously. Apply now!

Your Style – Your Spice - Bring it!