Head Of People & Culture

PetO is an established family business, that is embarking on a fast-track expansion plan to become a nationwide player with a network of nearly 60 Stores and 25 co- located veterinary clinics. We love being in the pet industry these last 17 years and know the value of passionate people, so can’t wait to get started in building this business together. 

Join Australia's Pet Retail Leader as We Continue to Grow & Thrive! 

PetO is on the hunt for a seasoned Head of People & Culture to lead our dynamic human resources team. You'll be steering our ship of enthusiastic professionals and shaping the culture within Australia's Largest Dog and Cat Store. With a rapid expansion phase in full swing, we're dedicated to fostering an environment where initiative is ignited, creativity is encouraged, and the bond between humans and pets is celebrated. 

Key Responsibilities 

Strategic Leadership: Play a critical role in shaping and implementing our organizational culture and HR strategies that support our business objectives and reflect our values focused on excellent customer service and a passion for pets. 

Talent Management: Lead the entire spectrum of talent management processes from recruitment to retention. This includes developing innovative recruitment strategies, enhancing employee engagement, fostering professional development, and managing performance to ensure we attract and keep top talent. 

Organizational Development: Design and deliver programs that drive continuous improvement across the company. Initiatives may range from leadership development and team-building exercises to diversity and inclusion efforts. 

Employee Relations: Act as a trusted advisor to all levels of the organization on a variety of HR issues, ensuring that we maintain a positive, productive, and legally compliant workplace. 

HR Operations: Oversee HR operational functions including payroll, benefits administration, and compliance with labor laws, ensuring that our HR operations run smoothly and efficiently. 

Culture Champion: Innovation in fostering an inclusive workplace culture  

Compliance & Processes Minded: With a scrutinizing eye, you will secure compliance with labor laws while invigorating our processes with next-gen HRIS integration. 

Qualifications and Experience 

Bachelor/Master's in HR or Business Administration—or an equally impressive educational compass. 

A minimum of 5 years in HR, with notches of leadership experience, ideally within the retail and/or FMCG realms. 

A track record etched with proven strategy application and team success stories. 

Communication skills so sharp they cut through ambiguity and foster profound connections. 

A leadership aura that both nurtures potential and commands respect. 

Company Culture at PetO 

Step into the vibrant pulse of PetO—an ecosystem where team spirit romps freely and work is joyous collaboration. We are a collective of pet enthusiasts, united in creating comfortable nests for fluffy companions while dreaming big and scaling new peaks.  

PetO embraces a culture of fun and flexibility, understanding that life extends beyond the workspace. We celebrate both human and pet diversity, fuelling a creative and open-minded ethos. Here, you won't just find a career; you'll become part of an expanding family. 

Why PetO is the Place to Be? 

A tempting salary with the reward of truly impactful work. 

Work-life blend to cherish—with flexible hours that cater to varied lifestyles. 

Sneak peeks (and discounts!) on the trendiest pet gear before it hits the shelves. 

A lively, supportive crew that makes every workday an adventure. 

Ready to Lead Our Pack? 

The leash is ready—are you? If sparking joy across a flourishing network of pet aficionados while driving human experiences sounds like your calling, reach out to us. Launch your dream gig where every day is a tail-wagging triumph!