Health Consultant

This position is varied role for health professionals to undertake various physical health programs provided by TELUS Health. In the context of health checks - Health Consultants are responsible for delivering high quality health assessments onsite for various clients. This will involve taking biometric measurements which may include blood sampling, and counselling of results. In the context of vaccinations – Health Consultants provide support to immunizing nurses and the operations of vaccination clinics. Health consultants may also be engaged to provide a range of other services 
if suitable, such as health expos, office administration, cooking demonstrations and seminars.

Responsibilities-

Technical / Operational 

• Deliver a range of health checks onsite in a variety of 
workplaces/environments 
• Liaise with site contacts on arrival and departure to set up and take 
appointments 
• Liaise with the Equipment Coordinator regarding equipment 
• Report stock levels and/or problems to Equipment Coordinator/Program 
Manager 
• Complete health check data accurately 
• Complete all paperwork for health check participants who require a medical 
referral  
• Complete all supporting documentation relating to health check service 
delivery  
• To provide support to immunisation nurses at vaccination clinics, including 
administrative tasks, infection control and providing direction to participants 
• Distribute and collect feedback forms (where requested) 
• Return all relevant paperwork in an organised and timely manner (within 24 
hours of end of service) via post, electronic communication or in-person 
• Packing of kits according to instruction to prevent damage 
• Manage accurate attendance records and inventory usage 
• To provide office support if and when required and available 
• To comply with all clinical directives of the Medical Director and any program 
requirements and compliance outlined by the Department of Health for the 
delivery of a service 
Internal Systems and Processes 
• Adhere to all relevant policies and procedures (including OH&S) 
• Promote a safe workplace at all times 
• Maintain currency of all certifications (First Aid, CPR) and Professional 
Registration (as appropriate) and provide LifeWorks with current 
documentation.  
• To follow COVID-safe protocols and lead by example for participants in 
services.

Customers 
• A continued provision of professional first point of contact for clients and 
external parties upholding LifeWorks core values 

Financial 

• Seek approval for expenses incurred, in line with department specific 
authorisation levels

People Management and Development 
• Responsible and accountable for own work and follow-up meetings with line 
manager as required 
• Undertake training and development as required 
• To be courteous but direct and clear in messaging to participants in services 

Conduct 
• Ensure all activities carried out by self are in accordance with legislative 
employment policies and safety requirements and corporate policy. 
• Promote a standard of excellence for quality and customer focus at 
LifeWorks 
• Promote awareness of Health Management requirements throughout the 
organisation. 
• Uphold the company’s values 

Qualifications and Experience-

Essential 
• Tertiary qualifications in Exercise Science, Nutrition or equivalent health 
related degree 
• Current Senior First Aid Certificate & CPR Certificates 
• Organised and committed to delivering high quality health services 
• Current Police Check 

Desirable 
• Experience in health coaching/counselling 
• Relevant health promotion experience 
• ESSA, Dietitians, Nurses Div 1 accreditation/registration (relevant to 
discipline and if eligible) 
• COVID Vaccination Training (can be completed after hire if not already 
completed) 

Competencies and Attributes 

Technical / Operational 
• Time management during appointments 
• Understanding different LifeWorks products and client programs 
• Diverse working conditions each day 
• Planning and preparing for multi-site delivery (2 or 3 in one day) 
• Driving to site and planning of daily activities 
• Dealing with a wide variety of clientele 

Internal Systems and Processes 
• Ability to plan and prioritise work according to business needs and change 
focus when required 
• Liaise with Resources Coordinator regarding any upcoming work 
• Liaise with the Equipment Coordinator regarding equipment delivery and 
stock 
• Liaise with site contacts for set up and departure 
• Counselling of health check participants 

Customers and external stakeholders 
• Strong interpersonal communication skills 
• Highly competent oral and written communication skills 
• Highest levels of integrity and diplomacy 
• Capacity to maintain the highest levels of confidentiality internally and 
externally

• High level provision of healthy lifestyle counselling.
•  Effective time management skills