Address As a High Risk Team Officer you are responsible for participating in state wide High Risk Teams (HRTs), through information sharing, safety assessments, planning, and engagement with the greater Integrated Service Response and Domestic and Family Violence (DFV) service sector. You will deliver trauma informed, high quality and timely responses to High Risk DFV victims who apply for financial assistance under the Victims of Crime Assistance Act 2009 (VOCCA) and build a thorough understanding of DFV dynamic and victims within Victim Assist Queensland (Victim Assist).
Your key responsibilities
Participate in HRTs to improve the safety and wellbeing of victims of DFV whilst adhering to the Domestic and Family Violence Protection Act 2012 and the DFV Information Sharing Guidelines.
Undertake evidence-based decision making under VOCAA, to provide financial assistance to DFV victims.
Effectively case-manage applications for financial assistance from victims of DFV, including accurate record-keeping and undertaking delegated tasks where required.
Consult and collaborate with government and non-government agencies to develop an awareness about the services offered by Victim Assist and how clients can access assistance.
Build and maintain relationships with a range of internal and external stakeholders, including government and non-government organisations, to build capacity in the completion of financial assistance applications and services provided by Victim Assist.
Build capacity within Victim Assist to respond empathetically and effectively to victims of DFV, including promoting the rights and needs of victims of DFV and the range services available to them.
Identify and implement ways to continually improve services, though sharing and seeking creative ideas, suggestions and data to inform the effective delivery of services.
Participate in stakeholder networks and meetings to promote the effective work of HRTs.
Technical skills, abilities and cultural capability
Detailed knowledge of the dynamic of domestic and family violence, relevant legalisation and guidelines and tools within Queensland for assessing risk and information sharing.
Makes appropriate decisions based on legislation, policies, and procedures.
Analyses information, problems, situations, practices or procedures to define the problem or objective.
Completes workload within established timeframes and adjusts priorities quickly as circumstances dictate.
Ability to communicate effectively orally or in writing and communicates effectively with persons of various social, cultural, economic, and educational backgrounds.
Establishes and maintains co-operative working relationships with government and non-government entities.
Contributes to workplace equity, diversity, respect, and inclusion that enriches our culture of respect and inclusion by behaving in an ethical, respectful, and culturally sensitive manner.
Applications to remain current for 12 months
Job Ad Reference: QLD/549639/24
Closing Date: Monday, 18 March 2024This work is licensed under a Creative Commons Attribution 3.0 Australia License.
