AddressAlpha Omega Management Consulting Pty Ltd t/as Alpha Omega Aged Care and Disability Services is looking for a full-time Home Care Coordinator to work for the Home Care package program.
The role is based on-site in Cabramatta Office with home visits to clients.
The Home Care Coordinator is responsible for the provision of high-quality client services through assessment, referral, monitoring and service coordination and in liaison with other team leaders as appropriate, in area of responsibility. This may be achieved through visiting clients at their home, developing a care plan and implementing service delivery.
Job description:
- Provide care coordination services: intake, ongoing service (and risks) assessment, care planning, coordination of home and community care, service budgeting, referral to healthy system and assistance outside of aged care, clinical oversight and conduct check-ins.
- Work with customers and their contractors and subcontractors to achieve goals in line with their individual plans and budgets.
- Comply with all relevant legislation and the Aged Care Quality Standards.
- Maintain accurate client records, documentation and up to date progress notes in the CRM system such as Visual Care and internal filing systems such as Dropbox and Google Drive.
- Maintain an up-to-date knowledge of the Aged Care system in Australia, local services and referral pathways that customers can access.
- Facilitate care worker support and supervision including accurate documentation, reviewing progress notes and record keeping.
- Support other team members and the managers when required.
- Undertake after-hours on a call duty when required.
- Tertiary qualification in social work/community services, case management,or similar disciplines.
- At least 2 years of experience working in aged care (Home Care) field (desirable).
- Committed to providing exceptional customer service across all channels – written, phone and face to face.
- Ability to communicate clearly and concisely, varying communication style depending upon the audience.
- Excellent attention to detail and written skills when communicating with others, both internally and externally.
- Willingness to assist and support others as required and get on with team members.
- Positive approach to change (essential).
- Having a full Australia driver licence, and accessible to a vehicle.
- Current valid police check or willing to obtain it as a pre employment requisite.
- Great knowledge and skills using Google Workspace, Word, Excel and willing to learn new software application (such as Visual Care).
- Competitive salary
- Supportive career & development.
- Monthly team morning tea
- Diverse and inclusive working environment.
- Performance-based bonus.
If you are interested in this job and meet job requirements, please send your most updated resume on here. We will conduct interviews as soon as you are shortlisted.
Application deadline: 05/07/2024.
