Home Care Registered Nurse/Care Manager

The Jesmond Group was established to provide residential and community aged care services and operates on a philosophy that all staff, clients and families are always to be treated with the utmost respect.

At the Jesmond Group we collectively hold the following values: Respect, Integrity, Inclusion, Excellence, Wellbeing and Partnership.

The role of the Home Care Registered Nurse/ Care Manager is to provide clinical assessment and clinical leadership to Home Care Package clients in the Hunter Region. 

KEY ROLES AND RESPONSIBILITIES

Client Clinical Assessment

· Conduct clinical assessment for clients using standardised tools, within program specific requirements;

· Provide clinical leadership and advice to management team and rostering team of client clinical needs; 

· Formally review client care plans to ensure compliance to standards of care for quality review;

· Monitor, evaluate and review care plans as required by client care needs and alert Case Managers of any changes in the clients health;

· Record and monitor significant health conditions; 

· Meet clients’ clinical care needs under wound care, behaviour, pain and falls and recorded in clinical needs tool;

· Liaise with and refer to allied health, dementia and continence services and other medical practitioners as required;

· Ensure follow-up is in place within 1 business day of receiving enquiries or internal referrals; 

Administrative 

· Complete case notes after all clients visits;

· Provide case management team and clients with completed reports; 

· Assist the General Manager in the preparation of letters, submissions and monthly report to the Executive Team;

· Undertake (set-up and follow) administrative procedures and systems necessary for the smooth running and development of the clinical care management;

· Ensure that accurate records, accounts and reports are kept for community care services following the Aged Care Quality Standards; 

· Identify and control work health and safety issues in the clients home;

· Ensure all complaints from clients are investigated and resolved in line with the Jesmond Group Policies and Procedures; 

· Action community care incidents as per the Jesmond Group Policies and Procedures;

· Actively participate in the promotional plan for community care programs;

Supervision, education and training of staff.

· Encourage teamwork and foster good communication with staff, clients, relatives, medical practitioners, allied health professionals and the community which the program services;

· Ensure the provision of ongoing clinical advice and guidance to case managers, service coordinators and home assistants; 

· Provide appropriate information, advice and support to staff with regards to the service activities and target group;

· Assisting in the development of a training calendar for home assistants.

Service planning and development

· Actively contribute to Service Planning and improvement;

· Initiate, develop and maintain ongoing contact and liaison with other specified organisations with a focus on services to the CALD community;

· Be up-to-date with current policies, changes to Government policy and ageing target groups. Research and recommend prompt action by LiveWell Home and Community.

· Ensure compliance with relevant regulatory compliance

KEY PERFORMANCE CRITERIA 

Broad indicators: 

· Be personally guided by the values of the organisation; 

· To arrive at work on time and to advise manger/supervisor of lateness or absences as soon as practicable; 

· To follow all procedures in relation to health and safety and to view the health and safety of others in the work place as paramount;

· To represent LiveWell Home and Community positively; 

· Manager/supervisor kept informed of key issues; 

· High level cooperation with other staff, teams and divisions. Position Specific indicators: 

· Oversee and ensure that all Jesmond Group Policy and Procedures are met for the allocated community care area including: 

 Establish a rolling twelve month calendar of Client care plan reviews;

•   Ensure accuracy of all relevant procedure relating to care planning documentation. Monitor and report against agreed remedial action required;
• Ensure client individual budgets have sufficient funds to deliver the care plan; 
• To comply with Aged Care Quality Standards; 
•  Ensure the use of shared resources and Community Care Workers for the benefit of clients.

SKILLS, KNOWLEDGE AND EXPERIENCE REQUIRED

Essential 

• Degree in nursing and significant experience in a similar role in a community or aged care setting; 
• Knowledge of the common physical, psychological and social issues affecting frail older people and people living with dementia 
• Demonstrated ability to conduct programs for older people and people from CALD backgrounds; 
• Demonstrated understanding of issues affecting older people from culturally diverse communities; 
• Demonstrated understanding of the Australian Government funded aged care system;
• Demonstrated staff supervision skills 
• Highly developed interpersonal and communication skills, including ability to undertake complex negotiations and develop networks, relationships and partnerships with internal and external stakeholders;
• Proven high level organisational, leadership and motivational skills;
• Possession of conflict resolution and negotiation skills; 
• Ability to meet deadlines on a daily basis, manage competing priorities and tasks and delegate effectively; 
• An ability to participate in the quality improvement process; 
• A commitment to working with people from CALD backgrounds;
• Fluency in English; 
• Current Drivers Licence; 
• Understanding of, and commitment to, Work, Health and Safety, Equal Employment Opportunity, ethical practices and the Ethnic Affairs Priority Statement.

For further information please e-mail peopleandculture@jesmondgroup

Apply via seek.com applications close 31 May 2024