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Form of workAbout Stamford Hotels and Resorts
Stamford is one of the largest owner/operator of premium quality hotels in Australia and New Zealand. The group operates a hotel portfolio with nearly 2500 rooms, 2200 employees, and residential assets.
At Stamford Hotels and Resorts we understand that our people are our greatest asset. We strive to retain, develop and reward passionate and success-orientated professionals at all levels. In our pursuit for excellence, we encourage entrepreneurial thinking, challenge the status quo and inculcate a sense of ownership while fostering an environment of transparency, collaboration, respect and integrity among our employees, business partners and the community at large.
About the role
We are seeking a highly experienced and strong performing Hotel Manager to join our team at the Stamford Grand Adelaide. As the Hotel Manager you will be a natural at leading high performing teams, passionate about providing excellent customer service and a remarkable guest experience, driven to exceed the expectations of employees, owners and guests alike.
Reporting to the General Manager, you will be responsible for managing the daily Hotel operations of the Stamford Grand Adelaide and provide overall leadership in the Hotel’s continuing effort to deliver outstanding guest service and financial profitability.
Key responsibilities:
- Lead, direct and manage all hotel operations including, but not limited to hotel budgeting, forecasting, strategic planning, leading service initiatives, implementing and complying with all company policies and standards, overseeing sales and marketing initiatives
- Monitor and develop team member performance, particularly the leadership team and department heads by providing mentoring, coaching and professional development opportunities to drive recognition
- Identify operational performance, productivity and efficiency gaps implementing appropriate measures to correct those deficiencies
- Create 100% guest satisfaction by providing the Stamford experience that demonstrates the standards of genuine hospitality and exceeding guest expectations
- Drive practices which support employee engagement, culture, recognition and reward of our principle asset – our people
About You
To be successful in this position you will have proven experience in a management position within the hotel industry and exceptional leadership skills. You will be a motivator to employees and operate with a strategic mindset, displaying an evident passion for driving operational efficiencies.
Desired Skills and Experience:
- Demonstrated experience as a senior hotel leadership team member, with a strong background in Food & Beverage and Marketing
- Previous Hotel Manager experience in a full service 4 – 5 star hotel environment
- Leadership exposure within upscale hotel environment
- Proven leadership skills, financially savvy, results oriented and people focused
- Flexibility to work across all hours of operations, as required according to operational requirements
Culture and Benefits
As a team member with us you can expect to receive:
- Great opportunities for career development
- The opportunity to work with industry professionals in an exciting hotel environment
- Staff meals provided on shift
- Dry cleaning allowance
- An attractive food and beverage discount program
- Complimentary one night stay upon completion of probation period
- Discounted car parking
Job Types: Full-time, Permanent
Salary: Up to $120,000.00 per year
Schedule:
- Monday to Friday
- Weekend availability
Work Authorisation:
- Australia (Required)
Shift availability:
- Day Shift (Required)
- Night Shift (Required)
- Overnight Shift (Required)
Work Location: One location
