- Lead and support the accommodation staff to achieve operational excellence and outstanding guest service.
- Develop and oversee staff rosters, ensuring optimal staffing levels and labour cost control.
- Uphold the hotel's or Motel's policies and procedures, focusing on efficient room
- Manage inventory and stock control for all housekeeping and maintenance supplies.
- Ensure compliance with all relevant legislation, including EEO & OHS, and maintain high health and safety standards.
SKILLS- Leadership and team management
- Guest service excellence
- Effective communication
- Strategic planning and organization
- Problem-solving and decision-making
- Financial acumen and cost management
- Adaptability and initiative
QUALIFICATIONS & REQUIREMENTSAt least 12 months of relevant experience may substitute for formal qualifications. Demonstrated experience in
Hotel or Motel management roles with a strong focus on guest services. Candidates should have relevant hospitality qualifications or equivalent experience, along with a track record of professional development in the accommodation sector.