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Form of workAbout Us…
The Brisbane Convention & Exhibition Centre, currently ranked #2 in the world by the International Association of Congress Centres, seeks enthusiastic and engaged people to deliver incredible events and world class experiences to the highest levels of personal service. BCEC sits at the heart of Brisbane’s bustling South Bank cultural and entertainment precinct; home to art galleries, world class performing arts, and superb riverside dining. Managed by ASM Global, international venue management specialists, our venues connect people through the unique power of live experiences. At the Centre we strive to create a working environment that rewards excellence and creates opportunities for advancement, while ensuring a balance between work, family and community.
An extraordinary opportunity has arisen after 20 years to become the Housekeeping Manager and join our senior leadership team at the Brisbane Convention & Exhibition Centre.
About You…
- Friendly and outgoing.
- Reliable and committed.
- Passion for events.
- Specialist skills with an in depth knowledge of Housekeeping and cleaning with a minimum of 5 years experience in a management role.
- A high level of experience in managing people and projects.
- Previous operational experience in a major hospitality venue.
- Ability to work a variety of shifts over a 7 day period.
- Knowledge of pest control and waste management is desirable.
About the role…
- Effectively manage, monitor and control the cleanliness and presentation of the BCEC including the provision of a high level of housekeeping services for events.
- Deliver and provide a diverse range of Waste Management services, with a strong focus on protecting the environment and continuous improvement in systems.
- Create rosters ensuring adequate event and day to day housekeeping coverage.
- Assist, support, coach and guide your team demonstrating knowledge and experience specific to Housekeeping including training of permanent and casual staff, assessing training needs.
- Manage and control the departmental budget.
- Ensure the department has the technology required to supports its activities and make recommendations for improvements in systems and operations.
- Foster a culture of care and collective success.
- Research and trial new equipment and products relating to the role.
- Keep up to date with knowledge of cleaning compounds, solvents, chemicals and industry trends.
- Consult with internal and external stakeholders with regard to specific housekeeping needs.
- Liaise with and organise cleaning contractors and suppliers building good relationships.
- Develop and monitor program cleaning, quality control systems and procedures.
- Have sound knowledge of cleaning equipment and machinery and oversee service and repairs.
- Organise and monitor Pest Control operations, waste management and recycling services ensuring up to date records are kept.
Selection Criteria …
Please provide an A4 cover letter addressing the following:
- Management and supervision experience, minimum of 5 years.
- Demonstrated ability to manage a large team of staff across a busy, complex operation, 7 days and nights.
- Provide examples of the highest level of attention to detail and housekeeping standards.
- Examples of administration experience.
- Customer Service experience.
- Experience with commercial exhibition cleaning and a diverse range of events.
Please notealso,applicants must have Australian residency or Permanent Resident status. The successful applicant will be required to provide the Centre with a National Police Certificate Name Only (Police Check).
If you meet the above criteria and would like to be part of an enthusiastic and committed team working in a world’s best convention showpiece, we welcome your application.
Applications close 5pm Friday 5 April 2024.
