Hepburn at Hepburn are looking for a Housekeeping Co-ordinator as well as Housekeeping cleaning staff to join our team.
About us
Stunning location, luxury villas, wonderful guests. Hepburn at Hepburn is nestled in a beautiful valley in gorgeous Hepburn Springs, 5 minutes drive from Daylesford and a picturesque 40 minutes drive from Ballarat. We strive to provide our guests with a fabulous first class experience. Be part of a terrific team in a peaceful and idyllic location.
HOUSEKEEPING CLEANERS
We are on he look out both for experienced staff who can assist in leading the team, as well as less experienced staff who are committed and looking for an opportunity for regular casual work with a fabulous group of people in an idyllic and peaceful environment.
At Hepburn at Hepburn our Housekeeping staff pride themselves on cleaning our villas and facilities to an exceptionally high standard.
We are offering casual positions, with from 2 to 5 shifts available per week, depending on the preferences of the staff member and the weekly requirements of the business.
We are offering casual positions, with from 2 to 5 shifts available per week, depending on the preferences of the staff member and the weekly requirements of the business.
Casual rates: (inc 11% Super)
- Weekdays: $33.41 per hour
- Saturdays: $40.09 per hour
- Sundays: $46.77 per hour
The role includes:
- Ensuring Villas are cleaned to a high standard and ready for incoming guests
- Vacuuming and mopping floors
- Cleaning windows and mirrors
- Disinfecting surfaces
- Disinfecting items such as switches, remote controls and handles
- Dusting, polishing and general tidying
- Cleaning and disinfecting bathroom facilities including large spa bath
- Attention to detail so that even obscure areas are cleaned and checked
- Cleaning and preparing reception area for guests arrival
- Attention to detail and an eye cast over rubbish etc in outdoor areas
HOUSEKEEPING CO-ORDINATOR
Hepburn at Hepburn is also looking for an enthusiastic, motivated and energetic person to assist with the running of the Housekeeping Department.
The role could be either 3 or 4 days per week and can be either casual or permanent part-time depending on the needs of the successful candidate.
Attractive rates will be offered depending on level of experience.
Tasks & Responsibilities
- Co-ordinate Housekeeping team staff requirements
- Assist with rostering and staff scheduling
- Allocate rooms and direct the housekeeping team
- Encourage and develop all housekeeping employees to help them achieve the highest hospitality standards
- Inspect assigned areas to ensure hotel standards and cleanliness quality standards are met and maintained
- Oversee on the job training for prospective and new cleaning employees
- Effectively communicate and coordinate with Front Office
- Supervise and maintain cleanliness of work and storage areas
- Assist in the reporting of any faulty or damaged equipment to the Front Office Team
- Assist in maintaining stock levels for equipment and materials by reporting shortages
- Collaborate with the team to maximise guest satisfaction, comfort and cleanliness
- Assist, where required, in cleaning and servicing guest rooms including but not limited to: making beds, washing floors, cleaning windows/mirrors, dusting and vacuuming to a superior standard.
The successful Housekeeping Co-ordinator candidate will also have the following skills and experience:
- Experience in a similar role - Hospitality industry preferred but not essential
- Great time management and organisational skills
- Great communication and interpersonal skills
- A super positive energy and attitude with a strong work ethic
- Ability to multitask and co-ordinate
- Ability to remain calm under pressure
- Ability to problem solve
- Genuine commitment to guest service
- Strong eye for detail, an ability to implement and follow procedures and set the standard for cleanliness.
- The ability to assist in motivating colleagues and lead by example
- An attitude of professionalism at all times
The following requirements are desirable but not essential for the right candidates:
It is important that candidates…
Are super friendly with a positive outlook
Are well groomed and well presented
Have the ability to work well in a team and support other team members
Have a happy demeanour
Have good energy with other staff and when if interacting with guests
It is desirable that successful candidates have the following:
- Housekeepers: One years experience in hospitality industry
- Housekeeping Co-ordinator: A background in cleaning or housekeeping within hospitality or aged care is preferred but not an absolute requirement for the right candidate.
It is important that candidates…
- Are super friendly with a positive outlook
- Are well groomed and well presented
- Have the ability to work well in a team and support other team members
- Have a happy demeanour
- Have good energy with other staff and when if interacting with guests
Hepburn at Hepburn
... is a stunning boutique hotel, offering a fabulous working environment at a beautiful location, walking distance from Hepburn Springs shops and cafes and a short drive to wonderful Daylesford.
Attractive remuneration depending on level of experience.
You will need to have:
- Current national police check (or the ability to obtain one)
- Australian work rights
Want to apply?
- Please mention which role you are applying for - Housekeeping Cleaner or Housekeeping Co-ordinator or both.
- Please include both your CV and Cover Letter
Please note:
- Only applicants who are successful at gaining an interview will be notified.
- All applications will be kept on file for future opportunities.