Job description
Mantra on View conveniently located in the heart of Surfers Paradise and a short walk from the light rail here you will find a range of hotel and suite style accommodation with hinterland and ocean views. One of the largest Accor properties on the Gold Coast offering a range of conferencing spaces, NOSH Pan Asian restaurant, bar, pool and spa, Mantra on View caters for a wide range of traveller, from leisure to corporate. The Gold Coast offers so much to explore during your down time. Surf or swim the waves across a range of famous beaches, enjoy endless restaurant options, shopping meccas, music festivals and major theme parks just to name a few. PurposeAs Housekeeping Supervisor, you are the driving force behind our Housekeeping team's success! You oversee the achievement of daily cleaning excellence, uplift team spirits, and shape our Housekeeping team into cleanliness champions. With your coaching finesse, you will guarantee our team consistently delivers top-tier cleanliness and productivity, ensuring a sparkling and secure stay for our guests. Primary ResponsibilitiesYou will support and coordinate our housekeeping team's daily activities, ensuring a smooth workflowFoster team motivation and growth by providing guidance and training to enhance their skillsMaintain high cleanliness and productivity standards, aligning with company guidelines to enhance guest experiencesEfficiently allocate rooms for team members during shifts to maintain an even workload distributionEnsure safety standards are met, monitoring labour costs and conducting daily room inspections for quality assurance Skills and ExperienceA sharp eye for detail and previous leadership experience in HousekeepingExcellent communication, interpersonal and time management skills, along with a friendly and outgoing personalityThe ability to think on your feet to keep things running smoothly throughout the dayA high standard of personal grooming and a polished appearanceWillingness to not only lead the team but to also work alongside them to ensure their successReliable transportation and availability to work a variety of shifts including weekends and public holidays Accor BenefitsALL Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwide!Family & Friends Discounts - Available on a range of accommodation, services and events for those who mean the most to youAccor Live Limitless (ALL) Loyalty Program - Earn status & reward points on your worldwide staysLearn Your Way - Support your career development with access to Accor’s industry leading training platforms, Accor Academy and TypsyBuild Your Network - With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwideWorldwide Opportunities - We are a world leading hotel operator! With over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your career At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe. Everyone has a story and we want to learn yours. We invite you to APPLY NOW. To view all current opportunities within Accor Apartments & Realty, visit: https://dayforcehcm.com/CandidatePortal/en-AU/accorpacific