Housing Officer

About Us

St Patrick’s Community Support Centre (St Patrick’s) is committed to working in partnership with other agencies to support individuals and families who are homeless or at risk of homelessness in obtaining stable accommodation, independence, and improved quality of life. We provide a range of services to support them on this journey, including emergency relief and meals, health and mental health services, drug and alcohol services, life skills training and a range of accommodation options. 

The Role

The role reports to the Tenancy Services Manager and is responsible for our Service Housing’s residency and tenancy management of the lodging and housing portfolio in the Fremantle area and surrounds. 

• Update vacant rooms using the tenancy database (Chintaro) vacancy module 
• Conduct viewings of vacant rooms/properties with applicants and referred clients
• Ensure that residencies/tenancies are well established, including an awareness of residents’/tenants ‘rights and responsibilities, the house rules and relevant policies and procedures
• Assess, review and monitor rental payments, including the management of rental arrears
• Undertake regular scheduled  inspections, including ingoing  condition reports and vacate inspections and inventory as required
• Participate in the rotational on-call roster to respond to after-hours incidents and emergencies

About you

• Demonstrated experience of tenancy and housing management
• Demonstrated ability to work with a diverse range of clients
• Demonstrated ability to work within a team
• Knowledge of the legal framework social housing landlords operate within
• Experience in and a commitment to the provision of high quality direct services to clients
• Excellent written and verbal communication skills and highly developed interpersonal skills
• A commitment to the principles of equity of access and cultural diversity
• Proficiency with systems and Microsoft applications

Desirable

• Recent experience of, or understanding of, issues facing social housing providers

Essential Criteria

1. Demonstrated experience of tenancy and housing management
2. Good organisational skills, including the ability to maintain accurate records.
3. Recent experience of, or understanding of, issues facing social housing providers
4. Strong interpersonal and communication skills, including the ability to
   interact sensitively with vulnerable people.
5. Ability to work effectively as a team member and ability to work
   independently when required
6. Demonstrated understanding of issues affecting the Aboriginal and ATSI Community particularly in regards to transience and homelessness, cultural
   awareness and sensitivities

In return we offer:

• Value based organisation working towards ending homelessness
• Growing organisation with a fantastic culture
• Salary packaging up to $15,900
• Additional Bonus leave at Christmas as well as paid leave day on your birthday
• Access to an Employee Assistance Program  

If this is the role for you, please demonstrate your capability by providing evidence of how you meet the Essential Criteria in your Cover Letter, attaching your CV with references.

To APPLY go to our  Careers page on our St Pat’s website or copy and paste this link into your browser: https://stpats.com.au/about/jobs/

Shortlisting will commence as soon as possible, so if you want to work for an organisation making positive changes to the community APPLY TODAY!