AddressAbout CLV
Campus Living Villages (CLV) is the leading provider of on-campus student accommodation. With over 28,000 beds owned, managed or under development across Australia, the United States, United Kingdom, CLV has an extensive track record for creating quality, purpose-built facilities and managing exciting student communities around the globe.
This role will encompass the full employee end-to-end life cycle, with a focus on the following:
- Management of low level performance and ER cases, with support from Head of HR where appropriate
- Maintain a strong knowledge of Employment Law in order to provide relevant advice to line managers and minimise business risk
- Support implementation of HR policies, practices and procedures, incorporating best practice and legislative requirements
- Managing complete recruitment activity including supporting all village and corporate office recruitment, managing our processes, creating job offers and issuing contracts.
- Assisting the HR & Payroll Officer with new starter admin, including ensuring payroll information is complete and sending relevant documents to line managers
- Work closely with our HR & Payroll Officer to provide support with payroll activity in and leave coverage
- Support our Operational teams with village induction support
- Creation and maintenance of organisational structures
- Managing ongoing improved utilisation of HRIS system (ELMO) involving training managers, assisting with integration with payroll and all administration of the system
- Managing employee service awards and benefits
- Managing all employee day to day queries and action items from the HR inbox
- Managing all HR invoicing
- Managing employee training and system management via our online training program (Litmos)
- Ability to source and create training material and confidently run training sessions for employees on various topics
- Manage Recruitment Service Providers and other talent pipeline to ensure optimal supply, maximum efficiency, value and retention.
- Interpreting awards/agreements and contracts in relation to payroll queries
- Assisting the Head of HR, AU with data analytics including but not limited to WGEA reporting, gender pay calculations and monthly HR metric reporting.
- Ensure all employees have an up to date personnel file with all relevant employment related documents held on file such as employment contracts, variation letters, salary increase letters etc.
- Coordinate the employee onboarding experience once a contract has been issued, including but not limited to managing the HRIS, employment checks, contract returns, employee detail checks, updating the relevant systems and notifying relevant internal teams.
- Coordinate the employee offboarding experience including but not limited to final payments, exit interviews, following up on exit checklists and termination paperwork
Technical Skills
- Proven administration skills, including proficiency in using a range of software applications such as Microsoft Office and NetSuite.
- Excellent organisation and time management skills with the ability to work independently and to deadlines.
- Excellent attention to detail with the ability to actively seek and find solutions to problems.
- Ability to investigate enquiries and respond in timely manner.
- Strong communication, coaching and listening skills
Personal Skills
- Excellent customer service skills with the ability to build appropriate professional, friendly and accessible relationships with people who use the service.
- Ability to demonstrate a professional, confident and ‘can do’ attitude.
- Demonstrated capacity to work both independently/autonomously with minimal supervision and collaboratively within a team.
- Strategic thinker, able to assess complex matters and provide timely, relevant succinct advice.
- Energetic, passionate and driven with a desire to achieve outstanding results in a team environment and ensure the highest standard of outcomes.
- Extremely efficient in multi-tasking and being able to deliver on several tasks at the one time
Experience
- Previous experience using ADP (desirable)
- Previous experience using ELMO (desirable)
- Minimum 2-3 years working in a similar position
- Proven experience working with awards, employment conditions/entitlements and legislation.
- Experience developing and implementing HR/People focussed processes, improvements and projects.
- Demonstrated ability to use judgement and problem-solving skills in addressing a range of HR/People related issues
