Create impact as an HR Analytics & Automation, Lead.Join the largest insurance group in Australia and New Zealand.YOUR ROLEThis newly created role will give you the opportunity to carve out your own successful path at IAG.Reporting to our People Operations Manager and leading a team of one, you will be responsible for leading reporting activities, including leveraging Gen AI as it becomes available, to support data-driven decision-making to create value for divisions and Centres of Excellence (CoEs).Working collaboratively across several teams, including HR and the wider business, you will be involved in projects and initiatives that streamline tasks through automation, oversee data reporting, and use analytics and user feedback to gauge how well our products and services are working.Your responsibilities will also include developing innovative solutions to improve overall operational efficiency and service effectiveness.Critical to your success you have experience using ServiceNow (SNOW) and are highly analytical, this role would suit a Business Analyst looking to take the next step.The ideal candidate will be located in Sydney.Applications close Friday 7 June 23.59 AESTABOUT YOU
- Proven experience in leading Employee Self-Service (Tier 0) Channel Management Strategy, with experience in automation
- Demonstrate that you are a subject matter expert on the ServiceNow platform, particularly in building & maintaining complex reports & dashboards.
- Advanced Microsoft Excel skills or other data manipulation tools.
- Confident in conducting customer facing workshops with key business stakeholders and subject matter experts to confirm processes & requirements.
- Exceptional interpersonal skills to collaborate, influence and partner effectively with key stakeholders
- Experience leading HR reporting, analytics, and data activity.
- Carers and parents' hub and support
- Grow your career through dynamic secondments.
- Access up to 50% off personal insurance, including home and motor insurance.
- Community volunteer days and team volunteer activities
- Join great employee network communities.
- Grow your financial future with 13% superannuation as standard.
- Flexibility to shift from your everyday role in times of crisis to support others