AddressThe HR Generalist is to provide high quality operational service and support to The SCC leadership group, managers and staff on workforce issues, and facilitate the development and implementation of Human Resource operational services, procedures, practices and guidelines that will ensure an effective and consistent approach across The SCC Group. Further to this, this role fully immerses the employee in payroll functions and systems to ensure high employee knowledge and compliance. This role allows the employee to engage in many different aspects of the business and has massive potential for learning and growth.
2. Key Result Areas
- In consultation with the General Manager, develop and implement workforce processes and guidelines.
- Provide a consultancy and advisory service to managers and staff of The SCC Group on human resources issues. Support will focus on:
- Recruitment
- Staff movements, employment contracts and assist with workforce planning
- People management and the application of policies and procedures
- Change management, including managing workplace restructures
- Investigation and resolution of claims of inappropriate workplace behaviour/workplace conflict
- Assistance with providing support for the resolution of disputes and grievances
- Payroll procedures and policies
- Separation (termination, redundancy, retirement)
- Assist managers and supervisors to effectively consult with workers and their representatives for an improved performance culture.
- Support workers to follow policies and procedures developed; and provide information to workers on relevant quality, health, safety and environment matters.
- Approve SOP’s and Safe Work Practices.
- Ensure that staff records are maintained to meet staff, organisation and statutory requirements.
- Liaise with employer and employee organisations, industry groups and peers to keep abreast of current human resource issues and trends.
- Be familiar with emergency procedures and be ready to implement them if necessary.
- End to end processing of fortnightly payrolls (generating payslips, creating adjustments, reporting to the ATO).
- Maintenance of payroll systems and inboxes.
- Assisting in yearly WGEA and other financial reporting.
3. Critical Dimensions
- Effective provision of prompt, relevant and accurate advice to Managers and staff on workforce issues.
- Effective coaching of Managers on how to manage people issues so that mindsets and behaviour shift, developing improved leadership capability.
- Effectively use consultative processes in the development and implementation of policies, procedures and guidelines, and to scope and plan projects appropriately
- Work in an efficient, effective and timely manner on a variety of issues and projects, as required.
- Follow SCC processes and policies to ensure systems and functions work as intended.
- Excellence in professional relationships and communication skills
- Achieve a high level of key stakeholder satisfaction
- Demonstrate awareness of and ability to implement work health and safety practices and emergency procedures when required.
- Willingness to learn new aspects of the business and grow with the company.
4. Key Skills, Knowledge and Experience
- Tertiary qualifications with 1+ years’ experience in a Human Resources generalist role, ideally within the professional services sector
- Capacity and interest in policy and procedure formulation, based on an understanding of relevant legislative frameworks
- An understanding of Work Health Safety, Environment and Workcover and Return to Work strategies
- Demonstrable commitment to the highest levels of client service
- Strong interpersonal skills and the ability to relate to people at all levels
- A willingness to understand and appreciate the various cultures working for SCC.
