Address
SalaryEmployment Type Fixed Term (Fixed Term)
Closing Date 7 Feb 2024 11:59pm
Job Title ICT Specialist
Job Summary
Job Description
Connect with Telstra
We’re all about helping our customers connect faster, better and smarter. And that’s where you come in, to help us realise our purpose to build a connected future so everyone can thrive.
Here’s what you can expect from us
Working at Telstra:
- All recent defence members qualify for recognition of prior service, allowing you to carry over your long service leave to Telstra.
- Want to serve part-time? Telstra offers Defence Reserve members 4 weeks paid Defence leave, giving you time to continue serving our country.
- There when life happens. From Pandemic Leave to Compassionate Leave, we give you time to spend away from work when you need it most.
- Pay for performance. We recognise outstanding contributions through our generous incentive programs.
- We believe every role can flex in some way. Create a career that enables you to use your strengths and build on your experiences.
- Parental Leave. A competitive policy for both birth and adopting mothers and fathers so they can enjoy the special time with their new family.
- Unlimited learning. Level up your credentials with access to 17,000 learning programs. Learn ‘on the job’ and achieve university credits towards degrees and Masters programs.
- Global presence. With a global presence across 22 countries, there are many opportunities to work where we do business.
Being in our Defence business means you'll be working to provide secure network and solutions for our defence customer segment.
Please note all candidates must be Australian Citizens and hold a minimum of a Baseline AGSVA security clearance to be considered. This role will require you to obtain and maintain a NV1 AGSVA security clearance.
We’re looking for a highly motivated and passionate Project Defence Technician to join the GBS Field Services Team. This is a fixed term position from February 2024 – January 2025. The role is onsite and based in Canberra.
Your key responsibilities and major tasks include, but are not limited to:
Working on the customers ICT equipment that includes Defence’s Juniper ICT network, wireless technology, Skype of business voice and video conferencing
Managing workload within the customers services management tool to meet SLA’s
Working individually or with other teams to resolve incidents within SLA’s
Working individually or with other teams to deliver service requests that meet the customers’ requirements within SLA’s
Updating documentation during changes to maintain accuracy of the ICT environment
Enough about us, let's talk about you. To hit the ground running we are looking for individuals who can confidently demonstrate the following:
Hold a minimum of Baseline AGSVA security clearance.
Knowledge on data networks and products such as but not limited to Juniper and Cisco.
Experience in voice technology IP and analogue SFB.
Experience with passive ICT copper and fibre.
Demonstrated skills in VTC
Highly skilled in Microsoft Project, Word, Excel, PowerPoint, Visio.
Expert communication and presentation skills
