AddressITransition is seeking an experience ICT Support Engineer to join our client TechSeek in Moonee Ponds VIC. This is a full-time permanent position and great salary offers to the right candidate.
About the business:
Be part of a dynamic exciting company, driven by an entrepreneurial spirit.
With a commitment to innovation and a passion for what we do, we look for the very best people who can help us deliver creative, robust, and intuitive solutions that exceed our client's expectations. We are a progressive company, distinguished by our exceptional products, depth of experience and outstanding service. If you're looking for a challenging yet rewarding career within a supportive environment and believe that you can make a difference to our business, then TechSeek is the place for you.
About the Role:
- Troubleshooting and debugging of complex issues and supporting major incident management activities, providing ongoing and meaningful updates to management and key stakeholders.
- Participate in the Post Incident Review process ensuring all appropriate facts are recorded accurately.
- Work closely with business stakeholders in understanding issues or enhancement requests.
- Working on changes and system enhancements to support the growth of the business.
- Represent Application Support changes at the Change Advisory Board (CAB) meetings and highlight any changes that might impact Production stability or availability.
- Monitor and take appropriate, timely action to address proactive system monitoring alerts.
- Provide operational support for corporate systems (such as Outlook, Teams, telephony etc).
- Provide input into opportunities for continuous improvement.
Requirements:
- 2+ years’ experience working in Application Development or L1-2 Technical Application Support areas.
- Bachelor’s degree in Information Systems, Computer Science, Business Administration, or other related fields.
- ASP.Net MVC and C#
- SQL Server – T-SQL, Stored Procedures, Views, Functions, Triggers
- Working knowledge of JSON and XML
- Good technical understanding of web applications, web services, Windows services, IIS, RESTful web services
- Experience in using Source Control and code deployment tools (CI/CD pipelines).
- Excellent verbal and written communications skills.
- Sound ability to identify technical problems and drive/deliver appropriate technical solutions.
- Comfortable operating effectively in a fast-paced environment. Highlight problems and be part of the solution.
- Be open to Learning new systems and work collaboratively with and cross teams to identify and develop on improving systems/processes.
- Be dedicated, accountable, ethical, and enthusiastic, in line with our team vibe and company values.
Benefits:
- Attractive Salary Package $70,000 plus super
- Hybrid work environment
- Career development opportunities through staff support and training, in an expanding company
- An inclusive and diverse workplace culture centered around celebrating our successes
Summary of role requirements:
- Flexible hours available
- 2-3 years of relevant work experience required for this role
- Working rights required for this role
- Expected salary: $70,000 per year
