Address- Manage client implementations from start to finish
- Train clients on how to use the software
- Liaise with clients and provide support throughout the implementation process
- Liaise with development team re software enhancement suggestions
- Assist sales when required to provide more detail on software capabilities to existing or prospective clients
- Log tickets and enhancements in our online ticketing system as they arise during training
- Assist with updating training manuals and videos
- Hand client over to Client Success Manger at Go Live
Skills required:
- Software implementation and training (pref for HR/Payroll systems)
- Solutions focused - through logical, creative and innovative thinking and timely, transparent and consultative decision making
- Delivers results and takes initiative - by seizing opportunities and being outcome and customer focused
Apply now! Nicolle Hann-Dunbavin
Additional information
- Purpose driven software helping aged care
- Work with clients from initial planning to go-live
- 5 days in the office - Adelaide based
