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Crown Resorts is a great place to visit and it’s an even better place to work, a place where you can play your part in creating joyful experiences for our guests and our people. We value passion, creativity, and an appetite for change - for the better. Here, you’ll be part of the team, empowered to explore more, experience more and supported by your leader to grow and develop.
The role
The Supervisor will report to the Restaurant Manager and is responsible for assisting with the day-to-day running of Crown's In Room Dining with a focus on effective team communication to enhance the customer experience.
About you
The successful candidate will possess exceptional customer focus and be highly visible throughout service. You will have the ability to assist the Restaurant Manager to achieve the successful implementation, development and maintenance of operational procedures, standards and goals within In Room Dining.
- Previous experience in a supervisory role in a premium 5- star In Room Dining service and/or premium restaurant environment
- Exceptional leadership skills with the proven ability to coach and mentor a small team
- A passion for hospitality, up to date with the latest industry trends and the ability to drive new initiatives
- Flexibility to work a 24/7 rotating roster, commitment to work overnights
- Strong product knowledge and sound stakeholder management skills
- Current NSW RSA Certificate or be willing to obtain prior to commencement
What we offer you:
- Complimentary meals on shift at our staff restaurant
- Uniform provided and laundered
- Access to Crown discounts across retail, dining, sports & events
Unfortunately if you are unavailable meet the roster requirements or do not have suitable working rights, your application will not be considered.
Additional Information
To be successful, you’ll:
- Hold a current RSA certificate.
- Commitment to work overnights
This role requires:
- Previous leadership or supervisory experience within a customer facing role
- Experience within a fast-paced environment
- Sound written and verbal communication skills.
What you can expect from us
On top of exciting career possibilities, we offer better exposure to experiences and learning. To see our range of benefits and opportunities visit Crown Resorts Careers.
Our Crown Community celebrates uniqueness and embraces diversity. We welcome the creativity, insights and experiences from people of different race, age, religion, cultural background, gender, people with disability, people who identify as LGBTIQ+ and Aboriginal and Torres Strait Islander; people like you.
