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Form of workAbout your Role
Your role is to add value and convenience to our members’ everyday banking via inbound calls, online chat and email. You will work across three different brands and will handle a range of enquiries from general service, transactions, account enquiries, insurance quotes and identifying new sales opportunities.
You will have an opportunity to learn and develop while gaining valuable knowledge and experience across a wide range of digital and direct channels within our Contact Centre.
Flexible to work on a 4-week rotating roster between 8am – 8pm weekdays and one 8am – 3pm Saturday shift in the 4 weeks, based at our Auburn Office.
About you
- Friendly and professional in your approach to customer service
- Experienced and driven to achieve outcomes
- Confident with strong verbal and written communication skills
- Able to solve problems quickly, inside and outside the box
- Motivated, adaptable and a team player
- Experience with using computers
- Contact Centre experience
Why work for us
We offer competitive salaries, birthday leave, career growth, extensive training and development opportunities and support. Employee Assistance Program (EAP), Health and Wellbeing incentives, subsidised Corporate Uniform, Years of Service Recognition.
We look to inspire our people and focus on their personal and professional growth. You will be fully supported as we help you develop your skills, your financial knowledge and everything else in between to be a success.
If you think you’ve got what it takes this may be the perfect role for you.
About us
Community First has been in operation for more than 60 years having started in 1959 as the Sydney Water Board Officers Credit Union Co-Op. Community First strives to offer members something different and truly puts members first in the delivery of products and services which help them achieve their personal financial goals.
Today, Community First Bank has over 1 billion dollars in assets, has store locations stretching from the Sutherland Shire, the Hunter Region, Western Sydney and in between. As one of Sydney’s largest community based credit unions, we are member owned and run for the benefit of our members, not for external shareholder profit. We aim to continue to be an integral part of the communities in which our Members live and work.
We’re about helping members turn their dreams into reality.
Like what you read and want to succeed? This may be the perfect role for
Only shortlisted candidates who meet the above criteria will be contacted. you.
Apply now!
