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Form of work
SalaryAre you passionate about ensuring safety and quality in the workplace and enhancing practises? Join our team at Multicap!
About Us:
Multicap is committed to excellence in safety and quality management. We strive to ensure customer safeguarding, best practice service delivery, and continuous improvement in all aspects of our operations.
We are seeking a dedicated Incident Management Officer to support and monitor our Incident Management System. In this role, you will collaborate with the Multicap leadership team to identify, report, and implement corrective action plans, ensuring compliance and enhancing safety and quality practices.
What will you be doing?
- Conducting data analysis of incidents reported through the Incident Management system, ensuring correct data entry, classification, and compliance activities within specified timeframes.
- Managing the incident email inbox by promptly responding to or distributing emails.
- Ensuring compliance with NDIS Reportable Incidents timeframes by collaborating with responsible managers.
- Analysing the on-call system to ensure all identified incidents are submitted through the Incident Management System.
- Establishing and maintaining effective relationships with internal and external stakeholders to improve Safety and Quality management and customer safeguarding.
Flexible hours and occasional after-hours work may be required.
Benefits:
- Discounts at literally hundreds of everyday retailers
- Access to full salary packaging, which substantially increases your take home pay
- We offer career progression, and plenty of training but - way more importantly - we offer a clear and genuine reason for coming to work each day
What will you have?
- Relevant experience, skills, and knowledge in WHS and Incident Management.
- Strong administration and coordination skills.
- Capacity to manage competing demands, work to deadlines, and maintain attention to detail.
- Strong interpersonal skills with a proven ability to support stakeholder relationships and build rapport.
- Positive attitude towards people with disabilities, aligning with Multicap Group’s Values and Code of Conduct.
If this sounds like you this is what you will need to get started:
- Current Driver Licence
- Current Working with Children Check (Blue Card) or be willing to obtain
- NDIS Worker Screening Clearance (Yellow Card)– or be willing to obtain
- We require all our team to be fully up-to-date with the COVID-19 vaccinations
- NDIS Worker Orientation certificate completed. If you need to obtain: login to https://training.ndiscommission.gov.au
About Us:
Multicap is committed to excellence in safety and quality management. We strive to ensure customer safeguarding, best practice service delivery, and continuous improvement in all aspects of our operations.
If you meet the above criteria and are passionate about making a difference in safety and quality management, we encourage you to apply for this exciting opportunity.
Application Process:
The position will close on the 15th of April, but we will be actioning as we go! Apply now, we can’t wait to meet you!
Multicap acknowledges all Aboriginal and Torres Strait Islander peoples as the traditional custodians of the land.
We value diversity and encourage applications from all people. Our vision is to see happy inclusive communities work together in collaborative and inclusive ways to create opportunity and improve quality of life. Our workforce proudly reflects the local communities we connect with and support.
