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SalaryQFES is the primary provider of fire and emergency services in Queensland. The management of incidents is currently managed through various siloed systems which require updating. The intent of the project is to replace these incumbent solutions with a new solution that will provide additional capabilities. The project is currently in an Expression of Interest phase, with further procurement and subsequent activities planned.
Key Accountabilities of the Role:
- Conduct Analysis of available information and data to draw conclusions and develop options.
- Develop high level reports that facilitate the consideration of key issues, options and enable decision-making.
- Assist with the development of business requirements specifications for this project, ensuring traceability of requirements throughout the project lifecycle.
- Liaise with other teams to validate requirements and assumptions and provide an enterprise-wide perspective.
- Assist with stakeholder engagement, assessment and the development of a stakeholder matrix, and ongoing stakeholder management.
- Interpret business and user requirements and research possible application of the information systems solution to optimize local and enterprise-wide business outputs.
- Develop and maintain strong business relationships by communicating, consulting, and negotiating with clients and other key stakeholders to ensure the achievement of your project's outcomes.
- Proactively promote an effective working culture by capturing and sharing knowledge and supporting common expectations.
- Establish and maintain strong and positive relationships with internal and external stakeholders including cross-agency representatives, consultants, and contractors, to ensure project success
- At least 5 years Business Analyst experience with proven experience of requirement gathering, preferably within a government organisation.
- Highly developed stakeholder engagement and management skills with the ability to build strong relationships with both internal and external stakeholders.
- Experience in implementing an Incident Management Solution for Emergency services, ideally with some exposure to the AIIMS framework
- Demonstrated ability to consult, negotiate and influence a broad cross-section of stakeholders to achieve outcomes.
- Strong ability to converse with both end-users and IT employees at all levels of the organisation.
- Experience in analysing, isolating and interpreting business needs and designing appropriate technical or business solutions.
- Experience in development of project artifacts and documents, such as, but not limited to, business requirements specifications, technical specifications, test case.
- Demonstrated knowledge and/or experience in business and technology integration for ICT lead projects.
- Demonstrated achievement in the design, development, implementation and application of PRINCE2 and/or QGCDG project management methodologies to projects from Initiation to Closing.
- Well-developed understanding of the application of change management processes and the impact of change on individuals and work groups within commercially driven client focused organisations.
- Contributing to the continuous improvement of quality processes, products and services, as identified through facilitating review, product analysis, client survey analysis and other research and benchmarking activities, which help establish requirements for the implementation of changes.
To submit your application, please apply online using the appropriate link below. Alternatively, for a confidential discussion, please contact Kylie Graham in our Brisbane office on 07 3185 5339 or email kylie.graham@hudson.com, quoting Ref No. 235556.
Your interest will be treated in the strictest of confidence.
