An exciting opportunity for an Information Systems Officer to join the Clinical Systems Support Team to provide support, system administration and high-level application advice and guidance, to ensure the effective and efficient operation of the Consumer Integrated Mental Health Addiction (CIMHA) application.Job details Position status Fixed Term Temporary
Position type Flexible full-time
Occupational group IT & Telecommunications
Classification AO5
Workplace Location Brisbane Inner City
Job ad reference QLD/EHQ/DHB565592
Closing date 30-May-2024
Yearly salary
Fortnightly salary
Total remuneration
Salary Other
Job duration Until 30 September 2024
Contact person Danielle Smith
Contact details 07 3053 5652
Access theThe role:
- Provide specialist advice and recommendations regarding the maintenance, review and enhancement of mental health and alcohol and other drugs Information Systems.
- Provide specialist expertise and advice regarding Information Systems operational support design, business processes and system documentation to Hospital and Health Services, non-government, and private agencies.
- Provide education and support in relation to information system management including data definitions, standardised business processes and data quality.
- Utilise IT knowledge to receive, handle and investigate complex technical support incidents following agreed procedures.
- Develop and implement procedures to identify and rectify discrepancies in information to ensure a high quality of mental health, alcohol, and other drugs data sets.
- Provide input to the knowledge base through creation of documentation or updating records of known errors and associated fixes.
- To provide advice to Hospital and Health Services, non-government and private agencies on collection, processing, and related matters to maximise the quality and utility of Mental Health Alcohol and Other Drugs information.
- Prepare high quality and timely reports of mental health and alcohol and other drugs clinical data to senior staff, other key stakeholders as well as meeting State and Commonwealth reporting requirements.
- Contribute to the development, implementation, maintenance and review of system policies, procedures, business processes and practices necessary for the efficient and effective administration of the mental health and alcohol and other drug Information Systems.
- Incorporate in day-to-day work activities the requirements of workplace health and safety, equal employment opportunity and anti-discrimination.
- The essential requirements for this role are:
- The ability to identify and analyse problems associated with Information Systems and develop and implement remedial strategies.
- High level of interpersonal, written, and oral communication skills including the ability to negotiate, advise and influence.
- High level of organisation skills and experience in Information Systems development and operation.
- Knowledge of, or ability to rapidly acquire knowledge of the functions and organisation of the Mental Health Alcohol and Other Drugs Branch as they relate to Aboriginal and Torres Strait Island culture; consumers and carers; mental health care and alcohol and other drugs treatment service.
- Demonstrated ability to develop and promote ITIL Service Management processes primarily incident / problem / change / release management.
- Competitive salary + generous superannuation and leave loading
- Flexible working arrangements
- Diverse work culture
- Career training and development
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