Address
Form of workMon to Fri - Office Hours
Must have a current NV1 Clearance
Security Clearance Required for this role:
- Must have a current Negative Vetting 1 (NV1) security clearance.
- Must be an Australian Citizen
Our Customer is a dynamic and forward-thinking company based in Canberra, committed to delivering exceptional technical solutions to their clients. As a Support Administrator, you’ll play a pivotal role in the team, providing essential support and contributing to their success.
Role Overview: In this role, you’ll have the opportunity to learn and grow alongside experienced professionals. You’ll be mentored and trained on a suite of applications, including various COTs (Commercial Off-The-Shelf) software, MS SharePoint, MS Dynamics, and AEM. Your interactions with clients will be direct, making excellent communication and customer service skills essential.
Key Responsibilities:
- Monitor and Prioritize: Keep a close eye on the assignment group queue, ensuring timely completion of tasks within your skillset.
- User Support: Assist end users with their inquiries, providing friendly and efficient service.
- Learn from the Best: Shadow experienced team members, absorbing their knowledge and expertise.
- System Familiarization: Dive into our systems, becoming proficient in their operation.
Your Experience and Qualities:
- Entry-Level Enthusiasm: You may be fresh out of university or have limited experience, but your passion for technology and eagerness to learn are what matter most.
- SharePoint Exposure: Familiarity with SharePoint Administration, Dynamics, or AEM is required.
- Windows Server Basics: A foundational understanding of Windows Server administration will serve you well.
- Tech Savvy: You’re comfortable with IIS, Active Directory, and Exchange-to-SharePoint interactions.
- People Skills: As you’ll interact directly with clients, being personable and having strong communication skills are essential.
- Education: An IT degree or diploma is beneficial but not mandatory.
- Career-Driven: You’re excited about building a rewarding career in the industry.
- Desire to Grow: We value your willingness to pick up new skills quickly.
