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Form of work Primary Details
Time Type: Full time
Worker Type: Employee
Your part in a changing world
At QBE, our purpose is to enable a more resilient future.
We’re an international insurer and reinsurer with a local presence in 27 countries.
Leveraging our deep expertise and insights, QBE offers commercial, personal and specialty products and risk management solutions to help people and businesses manage risks, build strength and embrace change to their advantage.
We’ve been cultivating resilience since 1886, when our founders started a marine insurance company in Townsville, Australia to give early pioneers a safeguard against uncertainty.
Today, we employ more than 11,600 people around the world, and our product portfolio includes property, motor, crop, energy, marine and aviation insurance.
The opportunity
We currently have an opportunity for an experienced Health Professional to join our WA Workers Compensation Injury Management Team. Reporting to the Healthcare Manager, you will be responsible for supporting the Injury Management imperatives to deliver expert injury management advice and coaching to Case Managers and stakeholders.
In this position, you will:
Research and analyse team data to identify trends and opportunities for further improvement to work practices and performance
Contribute to loss mitigation programs across relevant cohorts of claims
Compliance with governance arrangements and respond to report findings
Contribute to the preparation of regular reports to business on trends and opportunities (at least monthly)
Provide proactive, expert injury management advice to Claims staff.
Maintain keen awareness of best practice within and external to the branch network and support the business to adopt process consistently across the network
Identify opportunities to review, develop and modify processes, procedures, standards and guidelines in line with research findings that support innovation, improved performance and gaining competitive advantage.
Comply with regulatory and legislative requirements relevant to medical and injury management intervention
Contribution to the preparation of training and policy material relating to injury, treatment and medical management practices
Provide ongoing involvement in injury management practices and catastrophic claims management across Statutory Classes operations
Provide direct Injury Management advice and support to the New Employer Case Management teams
Attendance and input at industry and other working groups and forums
QBE represented in external stakeholder groups and scheme discussion regarding change reform relevant to medical and injury management practice
Your story so far
To be successful in this role, you will have:
Background in Injury Management, clinical, supervisory and/or workplace-based rehabilitation experience is essential
Tertiary qualifications in medical, health or a related area
Insurance experience advantageous
Strong written and verbal communication skills with the ability to prepare professional reports and submissions
Excellent analytical and problem-solving skills
Strong relationship management and influencing skills
Ability to design and delivery training material
Comfortable with assisting in the development of systems/IT solutions
We are here to support you
We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from:
‘Hybrid Working’ – a mix of working from home and in the office to enhance your work/life balance
Our ‘Thriving at our Best’ wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice
12 weeks’ gender-equal flexible leave for all new parents, including paid super
The ability to maximise retirement savings through voluntary super contributions and company matching
Income protection insurance & reimbursed Death and Total Permanent Disability insurance premiums
Additional leave and support through QBE’s Family Domestic Violence First Responder Network
Discounts on insurance products, car hire, hotels, goods and services including benefits through our various sports and arts sponsorship partners
We value our employee’s experience with us and are proud to have been recognised for the following awards:
2021 LinkedIn Top Employer & HRD Employer of Choice
2020 Best Workplace Diversity & Inclusion and Excellence Award for Best Health & Wellbeing at the Australian HR Awards
Gold Employer status for 4 years in a row 2019 - 2022 Australian Workplace Equality Index (AWEI) – the definitive national benchmark on LGBTQI+ workplace inclusion
Ranked 6th place in the AAGE Top Graduate Employers 2021 as voted by graduates
Top 20 Workplaces for Dads in 2019 and 2020 (HBF Direct Advice for Dads)
Family First accredited employer since 2021
Join us
Click APPLY to submit your application. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment.
QBE takes a risk and compliance approach to COVID-19 vaccination and strongly encourages our employees to be vaccinated. Some roles require COVID-19 vaccination to perform the role. When relevant we will ask you to share your vaccination status as part of the application process. We won’t be able to progress with applications where candidates choose not to disclose their status for roles that require vaccination in line with our risk and compliance approach.
QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with access requirements, alternative work arrangements or you would like to connect with one of our networks please contact us at recruitment@qbe.com.
Application Close Date: 22/03/2023 11:59 PM
How to Apply:
To submit your application, click "Apply" and follow the step by step process.
Equal Employment Opportunity:
QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
