Injury Management & Triage Specialist

FPES is looking for an Enrolled Nurse, Registered Nurse or other Allied Health Professional to join our growing team. This role would suit a new graduate, someone who is looking for a change in career or simply a change of scenery from a clinical setting. Working within the FPES High-Risk Team, you will continue to utilise your skills and knowledge, whilst learning new processes within a unique business.  Work in a relaxed and casual office environment in Cronulla. Flexible working-from-home arrangements are also available (2 days per week).

FPES Australia is an organisation that provides pre-employment screening and post-injury interventions to some of Australia's largest employers. 

What the role entails:

• Reviewing Physiotherapy reports within the FPES specialist software system
• Reviewing Certificates of Capacity & Medical/Rehabilitation Reports
• Identifying high-risk referrals and any barriers impacting recovery
• Discussing recovery barriers with FPES treatment providers
• Summarising injury information and liaising with Employers & Insurers
• Communication via phone and email with many stakeholders – treatment providers, injured workers, employers, insurers
• Administrative tasks associated with your cases
• Implementation and ongoing review of strategic plans
• Development of a hand-over strategic plan once all delayed recovery options have been investigated
• Resiliency and empathetic service through collaboration with key stakeholders
• The ability to have challenging conversations whilst maintaining professionalism
• To a lesser extent, this role will also involve Injury Triage, as this side of the business continues to develop. This is a Telehealth Service to patients, providing injury advice and assistance over the phone.

Skills/requirements:

• Enrolled Nurse, Registered Nurse or holds an Allied Health Degree
• Demonstrated ability to work harmoniously within a team environment
• Excellent interpersonal skills who is a clear and professional communicator (written & verbal)
• Strong attention to detail and the ability to work well under pressure
• Exceptional time management and organisation skills
• Confident and self-motivated with a strong focus on outcomes
• Strong administrative skills and ability to use informational technology systems competently
• Experience with communicating with medical and paramedical personnel experience is desired but not essential 
• Injury Case Management experience is desired but not essential 
• Occupational Health experience desired but not essential

Monday - Friday role. Full training & support provided. The salary is negotiable depending on experience.