AddressInside Account Manager - National Accounts
Job DescriptionAt Kimberly-Clark Professional we create exceptional workplaces across the globe. We strive to ensure the work environment is healthier, safer and more productive. From paper products to wipers and PPE, our B2B brands encompassing Kleenex®, Scott®, WYPALL® and KLEENGUARD® play a critical role in creating exceptional workplaces and enhancing the employee experience.
At Kimberly-Clark, you’ll be part of the best team committed to driving innovation, growth and impact. We’re founded on more than 150 years of market leadership, and we’re always looking for new and better ways to perform – so there’s your open door of opportunity. It’s all here for you at Kimberly-Clark.
Led by Purpose. Driven by You.
About You
You perform at the highest level possible, and you appreciate a performance culture fueled by authentic caring. You want to be part of a company actively dedicated to sustainability, inclusion, wellbeing, and career development.
You love what you do, especially when the work you do makes a difference. At Kimberly-Clark, we’re constantly exploring new ideas on how, when, and where we can best achieve results. When you join our team, you’ll experience Flex That Works: flexible (hybrid) work arrangements that empower you to have purposeful time in the office and partner with your leader to make flexibility work for both you and the business.
The Inside Account Manager (IAM) is responsible for managing and growing existing end user accounts whilst supporting closure of New ‘greenfield’ Business opportunities/leads through demand generation activities. This role is responsible for achieving KCP net sales and profitability objectives for end users in their designated Book of Business via leading all aspects of commercial relationships.
You will use technical product and platform knowledge and advanced remote selling skills, to develop and execute business strategies and initiatives, to drive activities that will deliver greater program compliance, reduce customer churn and deliver exceptional customer experience.
This position may be based out of one of our KCP office locations : either North Sydney, Melbourne or Brisbane.
Job Responsibilities
Maintain and grow an existing group of assigned end user locations in order to achieve their financial and customer business objectives. Preserve current business, shift product mix to improve margin
Works with & leverages key client contacts both external and internal to execute business plan initiatives and drive results
Collaborates with team to achieve targeted profitability, growth and churn KPI’s
Help execute Business Plans and drive top line growth with existing end user customers
Produce creative strategies for targeting decision-makers at end user accounts in order to book sales appointments and influence company revenue
Schedule Monthly campaign calls that target specific End-Users, focusing on specific initiative that has been established to the KAM lead
Maintain regular communication and collaboration with KCP Field Sales Team and KCP Channel Partners (DSRs) concerning all issues, concerns and opportunities that could impact business performance
Offer general administrative support to aligned KAMs, including Dispenser Supply Agreements, Account Set Up, Salesforce maintenance
About You
3-5+ years of inside sales, account management, or customer success experience. B2B and/or knowledge of distribution channels experience a plus but not a pre-requisite
Experience using LinkedIn Sales Navigator, familiarity with MS Office suite
Proven experience using video technology to provide training and engage contacts
Able to work independently to create and drive compelling strategic business plans while working in a team-selling environment
Demonstrated success in managing sales opportunity pipelines and lead management
Well-developed collaboration, communication, negotiation and conflict resolution skills
What’s On Offer
Our Kimberly-Clark employees receive a competitive salary and incentives as well as access to a fantastic range of benefits including superannuation, career development opportunities, free health & well-being activities, volunteering leave and much more.
To Be Considered
Click the Apply button and complete the online application process. A member of our recruiting team will review your application and follow up if you seem like a great fit for this role.
In the meantime, please check out the careers website.
And finally, the fine print….
For Kimberly-Clark to grow and prosper, we must be an inclusive organization that applies the diverse experiences and passions of its team members to brands that make life better for people all around the world. We actively seek to build a workforce that reflects the experiences of our consumers. When you bring your original thinking to Kimberly-Clark, you fuel the continued success of our enterprise. We are a committed equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, age, pregnancy, genetic information, citizenship status, or any other characteristic protected by law.
The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position.
Employment is subject to verification of pre-screening tests, which may include drug screening, background check, and DMV check.
This role is available for local candidates already authorized to work in the role’s country only. Kimberly-Clark will not provide relocation support for this role.
Primary LocationNorth Sydney OfficeAdditional Locations
Brisbane Office, Melbourne OfficeWorker Type
EmployeeWorker Sub-Type
RegularTime Type
Full time
