Insights And Visualisation Engineer

This role exists to build and deliver insights using visualisation and querying tools and to enable outcomes that lead to better decision making and promote self-service and data literacy

Key tasks

• Building and providing insights across business areas
• Develop subject matter expertise in the business area you work with
• Engaging with business users to consult and recommend best possible way to answer their business data questions.
• Providing rapid answers to business questions using a mix of queries and Visualisations
• Supporting Ad hoc data requests from across business areas
• Integrate digital data such as website traffic and page views with warehouse to develop actionable insights to drive business decisions
• Building Customer segmentation analytics and campaign performance reporting
• Setting up monitoring and alerting mechanisms to identify data issues and exceptions
• Proactively organising training and development activities for business to facilitate adaption
• Proactively uncovering trends and behavioural patterns that don’t exist in the standard reporting
• Identifying new ways to provide insights, promote data literacy and enable power users to make decisions
• Designing and building reporting data models that support user self-serve reporting
• Providing specialist knowledge of data elements to drive user adoption, self-services and promote data literacy within the Business community
• Extracting and profiling data to understand structure, completeness and quality
• Validating through technical and business reconciliation that the data is correct and correctly understood
• Sharing expertise and contribute to solution design by raising ideas, challenging ideas and collaborating with the other teams to drive better outcomes
• Analysing, modelling, interpreting and enhancing sophisticated datasets for the wider business
• Applying independent judgement in creating new data solutions to business questions
• Managing multiple BAU and ad-hoc activities across the team to deliver high-quality outputs on time

Essentials

• Degree-level qualification, in a quantitative or numerate discipline such as computer science, Information Technology, math, stats, economics, etc.
• Self-motivated individual with proven analytical and problem-solving skills, with the ability to overlay commercial acumen to develop Insights and recommendations
• Excellent communication skills and experience working with business stakeholders
• Ability to work either independently or as part of a team
• 5+ years of experience in BI, business analytics or data science
• Experience in Tableau is a must
• Excellent knowledge of SQL, Data Warehouse principles, ETL processes and Visualisation best practices
• Experience with working with large and complex data sets from diverse sources, structures and formats
• Experience working on CDP platforms such as Adobe Experience, Salesforce CDP, etc.
• Experience in working in Agile environment
• Strong problem solving, quantitative and analytical abilities
• Ability to manage own workload and prioritise appropriately
• Ability to multitask and thrive in a fast-paced and demanding environment
• Proven experience providing support for existing reporting and analytics products while developing new ones

Culture & Benefits

We’re all about creating a fantastic people experience, guided by our values, so that we can in turn better deliver for our members. We work with our people to create a work experience that is inclusive, supportive, safe and respectful so we can do the best for our members.

• 50% subsidy on HCF Private Health Insurance
• 18 weeks Parental Leave for all genders
• 6 additional leave days to support your wellbeing and medical needs
• Mental Health & Wellbeing programs
• Discounts to pet, life, travel and general insurance
• Come and join our HCF team! 

A career with us

At HCF, we are dedicated to fostering an inclusive and collaborative work environment that upholds our core values. We look for the human in each other and use that to guide what we do and how we do it. HCF takes pride in our diverse
workforce and inclusive workplace culture and we celebrate the richness of perspectives brought by individuals with different backgrounds and experiences, including age, ethnicity, cultural or spiritual background, gender identity, disability, education, and socio-economic status.

All suitably qualified applicants will receive fair and equitable consideration for employment. If you require any adjustments to assist you in making your application or throughout the selection or onboarding process, please reach out to *******@hcf.com.au and we will make every effort to assist you.