About us:
Hobson Engineering is an Australian owned family company established in 1935. We are the leading wholesale fastener company in its chosen product range, distributing throughout Australia, New Zealand and the south Pacific. We are known and pride ourselves on quality, service and integrity.
The company has a long-standing reputation for being the market leader built on continual growth and investment in all facets of the company and employees. The company continues to invest in facilities, Australia wide, providing excellent working conditions.
About the role:
Reporting to the Internal Sales Manager, we are looking for an Internal Sales and Customer Service person. You will be a key member of a passionate and friendly team working in a positive environment providing exceptional hands-on customer sales and service support. In return we will invest in developing your sales expertise and product knowledge. Hobson Engineering work closely with our industrial distributor network to provide a high-quality customer sales and service experience.
Key responsibilities for this role:
- Receiving calls for product sales and information.
- Responding to all customer enquiries regarding product information, pricing, availability, delivery schedules and backorders.
- Accurately processing and keying in sales orders and quotes.
- Quote follow-up.
- Help to maintain and update Hobson CRM system.
- Work collaboratively and strategically with distributors to achieve sales growth.
- Ensure company's customer expectations are exceeded
About you:
- Some knowledge of the industrial/building industry will be preferred, but not essential.
- Excellent interpersonal / communication skills and attention to detail.
- Strong work ethic and willingness to go above and beyond to achieve results, contributing to the team.
- Proficient computer skills, including Microsoft Office Suite.
- Be self-motivated, quick leaner, with a can-do attitude.
- Ability to work as part of a team in a busy office environment.
we offer:
- A supportive working environment with a strong and positive company culture.
- An opportunity to develop with ongoing mentoring and training opportunities.
- Full Time Position - Monday to Friday only, no weekends
Apply now via SEEK for this unique opportunity!