Address
Form of workAbout UsSewer Equipment Company (Aust.) – SECA is an Australian owned family business. Established in 1967 the company is recognised as Australia’s leading supplier of equipment for the cleaning, testing, inspection and rehabilitation of pipes, sewers, and drains. We represent the future of pipeline technology, and our experienced team will identify the right equipment for our customers.
Our values are important to the SECA family and form part of everyday life: Our customers come first Everyone matters We are all responsible to ensure our workplace is a safe working environment
We show an eagerness and desire to learn We embrace change We take responsibility (ownership) and strive to do our best
About the Opportunity At the heart of it, this role is all about the customer experience. The Sales Support Coordinator position partners with the field Sales Representative in delighting our customers, providing outstanding customer service, identifying growth opportunities and managing the end to end order management process.
Some of the responsibilities include but not limited to: Answer incoming sales calls promptly Provide exceptional internal customer service support and work closely with the team to achieve excellent results Proactively build relationships with customers and carry out regular customer care calls to maintain positive customer relationships Assist in scheduling customer visits for sales reps Assist the ongoing improvement of all aspects of SECA’s Sales Process Maintain the company’s Customer Relationship Management (CRM) system Promptly attend to customer requests and complaints and own the issue through to resolution Role model company values and apply sound judgement to ensure…
Click here to view more detail / apply for Internal Sales Support
