International Student Coordinator

• Monthly Rostered Day Off
• Convenient Melbourne CBD Location
• Be part of a supportive and dynamic service focused team environment

• Commencing full-time salary $73,772 per annum plus 11% superannuation an annual leave loading
• Full-time and ongoing opportunity

ABOUT THE ROLE:

We have an exciting opportunity for an experienced and committed individual to join the Student Management Team as an International Student Coordinator.

The International Student Coordinator will play a pivotal role in providing comprehensive guidance and support to International students undertaking VET programs and ensure seamless coordination throughout their student lifecycle journey at the Institute.

KEY DUTIES AND RESPONSIBILITIES:

• Facilitate communication and liaison between International Office Department and VET Centres
• Collaborate with Program Leaders, Coordinator’s and International Office Department to efficiently coordinate, conduct and monitor enrolments and re-enrolments of International students.
• Establish and maintain effective systems and procedures for continuous improvement.
• Deliver exceptional customer service to students.

Please view the position description for further information about the duties and responsibilities required for the role.

THE IDEAL CANDIDATE WILL HAVE:

• Relevant Degree and relevant experience; or lesser formal qualifications with substantial experience and specialist expertise or broad knowledge in technical and administrative fields; or a suitable combination of relevant qualifications and experience.
• Possess an advanced understanding of the diverse cultural and educational needs of International students, demonstrated through a strong commitment to providing high-quality customer service to a wide range of client groups.
• Proven ability to effectively manage student enquiries, requests and complaints promptly and effectively enhancing the overall student experience.
• Ability to develop and implement processes to monitor and report on International student compliance and progress.
• Demonstrated proficiency in using student management software systems along with strong administrative skills that contribute to the development of effective student management systems.
• Familiarity with National code of practice for providers of education and training to overseas students along with the ability to ensure compliance with CRICOS standards, including student welfare, course delivery and support services.
• Demonstrated behaviours that align with the William Angliss Institute Values.

EMPLOYEE BENEFITS:

• Reward and Recognition Programs
• Learning and Development Opportunities
• Myki Commuter Club
• Onsite Medical Centre
• On Campus Café and Restaurant
• Novated leasing
• Employee Counselling Services

HOW TO APPLY:

To be part of Australia’s largest specialist centre for foods, tourism, hospitality and events education and training, click on the "Apply for this job" link.

Please include in your applications:

APPLICATIONS CLOSE: Sunday 2 June 2024

Shortlisting for this position will commence immediately. We encourage you to apply promptly as the advertisement may close early should a suitable applicant be sourced.

FURTHER INFORMATION: 

For enquires regarding these roles, please contact Carolyn Neilson, Student Management Leader on 9606 2226 or by email to: ***************@angliss.edu.au

ABOUT US:

William Angliss Institute is Australia’s largest specialist centre for foods, tourism, hospitality and events education and training. The Institute operates locally and internationally, delivering short courses and VET in Schools through to Certificate, Diploma, Degree and Masters Programs across its Melbourne, Sydney, Singapore and off-shore campuses and local and off-shore workplaces.

The Institute prides itself on its passionate and dedicated people who reflect the organisation’s values:

• Personal Responsibility
• Inspiration
• Empowerment
• Community
• Expertise

William Angliss Institute is a Child Safe organisation and the successful candidate will be required to submit an appropriate Working with Children Check card and National Police Check prior to commencement of employment.
The Institute is fully supportive of the principles of Equal Employment Opportunity. Applications from Aboriginal & Torres Strait Islander peoples, people with disabilities and people from culturally diverse backgrounds are encouraged.

The Institute is fully committed to providing a safe, culturally appropriate, and inclusive service for all people, regardless of their ethnicity, faith, ability sexuality, socio-economic status, gender identity or gender.