- Monthly Rostered Day Off
- Convenient Melbourne CBD Location
- Be part of a supportive and dynamic service focused team environment
- Commencing full-time salary $73,772 per annum plus 11% superannuation an annual leave loading
- Full-time and ongoing opportunity
- Facilitate communication and liaison between International Office Department and VET Centres
- Collaborate with Program Leaders, Coordinator’s and International Office Department to efficiently coordinate, conduct and monitor enrolments and re-enrolments of International students.
- Establish and maintain effective systems and procedures for continuous improvement.
- Deliver exceptional customer service to students.
- Relevant Degree and relevant experience; or lesser formal qualifications with substantial experience and specialist expertise or broad knowledge in technical and administrative fields; or a suitable combination of relevant qualifications and experience.
- Possess an advanced understanding of the diverse cultural and educational needs of International students, demonstrated through a strong commitment to providing high-quality customer service to a wide range of client groups.
- Proven ability to effectively manage student enquiries, requests and complaints promptly and effectively enhancing the overall student experience.
- Ability to develop and implement processes to monitor and report on International student compliance and progress.
- Demonstrated proficiency in using student management software systems along with strong administrative skills that contribute to the development of effective student management systems.
- Familiarity with National code of practice for providers of education and training to overseas students along with the ability to ensure compliance with CRICOS standards, including student welfare, course delivery and support services.
- Demonstrated behaviours that align with the William Angliss Institute Values.
- Reward and Recognition Programs
- Learning and Development Opportunities
- Myki Commuter Club
- Onsite Medical Centre
- On Campus Café and Restaurant
- Novated leasing
- Employee Counselling Services
- A current resume;
- A separate document addressing each of the
- Personal Responsibility
- Inspiration
- Empowerment
- Community
- Expertise
The Institute is fully supportive of the principles of Equal Employment Opportunity. Applications from Aboriginal & Torres Strait Islander peoples, people with disabilities and people from culturally diverse backgrounds are encouraged.The Institute is fully committed to providing a safe, culturally appropriate, and inclusive service for all people, regardless of their ethnicity, faith, ability sexuality, socio-economic status, gender identity or gender.