International Student Agent Coordinator & Recruitment Officer

• FTE 1.0 Ongoing
• Salary: $72,454.00 - $77,946.00 p.a. plus super
• Location: Dandenong

Belonging & Inclusion

Chisholm is resolutely diverse. We celebrate our peoples unique contributions to achieving our ambition to transform lives through relevant and responsive high-quality education. Chisholm’s culture of Belonging & Inclusion strives to promote a self-regulating culture that enhances the experiences of our employee’s, students and communities. 

We welcome and encourage applicants from diverse backgrounds to apply.

We are committed to a fair and equitable merit-based recruitment process for all our candidates. If you have specific accessibility or support requirements please contact our People, Culture & Safety Team at ******@chisholm.edu.au

Aboriginal and Torres Strait Islander Applicants

We welcome and strongly encourage applications from Aboriginal and Torres Strait Islander people. If you have specific support requirements please contact our People, Culture & Safety Team at ******@chisholm.edu.au

ABOUT THE ROLE

The position is responsible for supporting the Institute’s international agent representative network, which is an important recruitment channel of International Students to Chisholm Institute. This position will coordinate a range of activities to support and grow the effectiveness of Chisholm’s international agent network.

In addition, across various markets, the role will have the responsibility to nurture priority articulation partners to develop and recruit cohorts of students to continue heir studies at Chisholm. 

The individual will also be responsible for additional recruitment activities under the direction of the Manager International Student Recruitment and Admissions (ISRA) or nominated delegate.

Key Accountabilities include:

• Coordinate, manage and distribute agency contracts and renewals in accordance with ESOS Act and National Code of Practice requirements.
• Solve complex or technical problems with guidance from the Manager International Student Recruitment and Admissions.
• Assist with collating and identifying trends in agents’ performance to support agent quality assurance. This may include running reports, surveys and consulting external regulatory bodies and other stakeholders.
• Work towards achieving conversion targets within agreed budget by recruiting International Students in allocated regions.
• Raise business performance with education agents and pathway partners in agreed countries/territories.
• Identify, implement, and support activities which develop market and new partnership opportunities
• Provide ongoing and transparent information about budget expenditure across defined strategies.
• Evaluate underperforming markets, agents, pathway partners or strategies and design and implement or refine strategic solutions.
• Provide broad knowledge of competitor activities to drive strategies to grow Institute presence.
• Assist with the issuance of offers letters, COE (Confirmation of Enrolments), purchase orders, scholarship reports and agent commission reports if required.
• Contribute to the development, redefinition, and interpretation of policy within the international team.

ABOUT YOU

You will have the following qualifications, skills & experience:

• A relevant qualification at a minimum of post-secondary level and demonstrated relevant experience in the tertiary education sectors in an area related to International Students.
• Demonstrated experience working with; or managing International Student recruitment agents.
• Solid and demonstratable understanding of International Student recruitment and admissions legislation and compliance
• Good interpersonal, oral and written communication skills, including the ability to effectively communicate cross culturally and with colleagues overseas.
• Exceptional skills in time management and following tasks through to completion.
• Demonstrated ability to work collaboratively with a range of stakeholders both internal and external to the Institute.

ABOUT US

At Chisholm, we transform lives through relevant and responsive quality education and training across Victoria, nationally and internationally, collaborating with our strategic partners.

We are a Victorian Government-owned technical and further education (TAFE) provider established under the Education and Training Reform Act 2006. The responsible Minister is the Hon. Gayle Tierney MP, Minister for Training and Skills and Minister for Higher Education.

In 2021, we employed more than 1700 people. We enrolled almost 38,500 students across our campus locations at Dandenong, Frankston, Berwick, Cranbourne, Mornington Peninsula and Bass Coast, and through Chisholm Online, workplace training and offshore delivery.

With a range of qualifications, including certificates, diplomas, degrees and postgraduate study, we deliver more than 300 courses designed to be accessible, flexible and relevant for students, employers, industry and our community.

As one of Victoria’s largest training organisations, we are committed to supporting and enhancing culturally diverse communities in Melbourne’s fast-growing south- east region through the provision of outstanding education and training programs and positive student and employer experience - now and into the future.

HOW TO APPLY

Applications for this position close 9am Tuesday 26 March 2024.

Applications should include:

• a covering letter
• curriculum vitae
• contact details of three (3) referees

Appointment to this position is subject to satisfactory completion of Safety Screening requirements including but not limited to:

• valid Employee Working With Children Check
• National Police Check
• verification of unrestricted work rights in Australia, eg citizenship, passport or birth certificate
• certified copies of qualifications and transcripts

If you have any questions, please contact Prashanth Prasanna, International Student Recruitment & Admissions Manager at ***************@chisholm.edu.au

Chisholm Institute reserves the right to withdraw an advertised position at any stage.