Investigations Compliance Officer

Victorian Department of Health

To support and enhance the wellbeing of all Victorians.

The Victorian Department of Health develops and delivers policies, programs and services that support and enhance the health and wellbeing of all Victorians.

The department offers diverse and meaningful career opportunities for professionals who want to help people build better lives and achieve their full potential.

Position Details About the role: 

• The Investigations Compliance Officer is part of a team reporting to the Manager, Investigations and will be responsible for monitoring health service providers compliance with Interim Prohibition Orders (IPOs) and/or Prohibition Orders (POs), and the implementation of Recommendations by providers arising from investigations.
• This will include conducting compliance checks to identify non-compliance, investigating and obtaining evidence of non-compliance and recommending action in accordance with relevant policies and procedures and the Health Complaints Act 2016.

How you'll make a difference:

• Conduct compliance activities and investigation into potential and actual breaches of Orders and recommendations, in accordance with best practice investigation processes and administrative law principles.
• Working closely with the Manager, Investigations you will:
  • Prepare and implement compliance monitoring plans for health service providers subject to Interim Prohibition Orders and Prohibition Orders (Orders) in accordance with relevant policy and procedures.
  • Manage and monitor health service providers' response to and compliance with Recommendations following an approved Investigation Report in accordance with relevant policy and procedures.
  • Identify areas of actual and/or potential risk for health service providers' non-compliance with orders to ensure effective protection of the public, undertaking appropriate risk management strategies when necessary.
  • Liaise with health service providers to assist them in meeting their compliance obligations and to respond to their queries.
  • If required, meet with health service providers and/or third parties to establish and ensure compliance with IPOs, POs, and Recommendations.
  • Conduct enquiries, gather evidence and analyse information relating to suspected non-compliance.

1.   To learn more please click ‘Apply' to view the Position Description on the Careers.vic website.

  What we offer: 

• The opportunity to perform meaningful work, making direct contributions toward enabling Victorians to be the healthiest people in the world.
• A wide range of growth and development opportunities within the department and wider Victorian Public Service & Sector.
• A strong commitment to work-life balance, including a diverse array of flexible working arrangements.

• 🖥

  Office and Team Coordination

  Coordinate the smooth and effective day-to-day administrative operations of an office or team

• 🗓

  Organisation and Administration

  Manage the smooth operation of projects and cases including filing documents, scheduling appointments, and organizing files and documents

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  Prioritization

  Compares and ranks the relative importance &/or urgency of different tasks to identify the best order of actions

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  Attention to detail

  Accurately identifies and rectifies discrepancies or errors that exists in information and deliverables