AddressToyota Finance Australia (TFA) is the country’s largest automotive financier. Our past gives us credibility and knowledge. But it’s what the future holds, and how we can make the world a better place, that excites us. It’s not just about technology but what it can do for people.
In Australia there are two separate businesses: Toyota Motor Corporation Australia (TMCA) and Toyota Finance Australia (TFA). While we work closely together, TMCA focuses on vehicles and here at Toyota Finance Australia our priority is to provide finance, insurance and fleet management.
At TFA we’re committed to empowering our customers to get into their new car and onto the road.
We’re also passionate about, and committed to, our people.
Our philosophy of Here To Move You represents our commitment to not only move our customers, but help our employees grow.
Your success at TFA is important to us, and we pride ourselves on a work culture that supports and rewards people.
From partnering with you to support your career growth, to providing you with opportunities to learn, improve, feel engaged and appreciated, we celebrate our people and the difference they bring.
We strive to create a workplace that not only gives equal opportunities to people of all backgrounds and abilities but supports them to reach their full potential.
We’re working towards a future where we look out for each and our planet. Where we enrich lives with the safest and most responsible ways of moving. This is the kind of tomorrow we’re imagining here at TFA.
Join us and help drive the future.
This role is based in our Head Office, St Leonards, NSW. The office is within walking distance from the train station. There are plenty of options for lunch and catching up with colleagues or friends after work. If you are keen on fitness there are multiple gyms and a sports field on our doorstep.
What you'll contribute to
The Infrastructure Engineer will be joining the team on a full time, permanent basis and will provide expert services in relation to managing, operating and supporting the IT Infrastructure assets and software across the TFA organisation.
How you'll make an impact
Service Operations:
- Resolve escalated Infrastructure incidents and requests through to resolution and to agreed OLAs.
- Perform root cause analysis of recurring Infrastructure incidents providing a recommendation on permanent resolution.
- Participate in afterhours Infrastructure Support roster.
- Analyse system performance metrics and provide recommendations on performance improvements to the Corporate IT Infrastructure.
- Develop and maintain technical process documentation, policy and reports regarding all operating infrastructure solutions.
- Support month-end processing tasks to ensure services are delivered to agreed OLAs
- Manage and operate all Infrastructure toolsets/software. (VMWare, Citrix, Active Directory, Net Backup etc)
- Test disaster recovery and business continuity processes as required
- Participate in the Change requests process and complete CR documents for submission to CAB
- Execute change activity as directed by the change owner
- Provide Infrastructure SME support to projects where required
- Contribute to the continuous improvement activities of infrastructure services, proposing and implementing change.
- Develop, maintain and implement preventative maintenance plans for Infrastructure technologies.
- Perform S/W and H/W License compliance reviews/audits for all Infrastructure assets as per schedule.
- Assist in the planning and implement of Infrastructure platform upgrades as part of preventative maintenance plans.
- Plan patching activities and participate in preventative maintenance windows.
- 5+ years’ experience in a similar role
- Microsoft Certified Technology Specialist – Client/Server (MCTS)
- VMWare Certified Advanced Professional/Design Expert (VCAP/VCDX)
- Active Directory, DNS, GPO, WSUS experience
- Broad understanding of SAN storage
- Server backup and recovery experience
- Understanding of networks – experience troubleshooting LAN and WAN issues
- ITIL v3 Foundation
- Experience in the financial services industry
- Citrix experience
- Cisco Call Manager experience
- Microsoft Exchange experience
- EMC storage or equivalent certification
- Computer Science tertiary studies
We pride ourselves on a work culture that supports and rewards people. From development programs to recognition programs, we make sure everyone at Toyota Finance Australia lives their best possible life. After all, our people are our greatest assets.
Toyota Australia is well-recognised for offering:
- Flexible hours and workspaces
- Career Development
- 16 weeks paid primary carers leave & 3 weeks paid parental leave for secondary carers
- Wellness facilities & Employee Assistance Program (private coaching available to you and your family)
- Paid volunteer days to support your community / Employee Community Grants Fund
- Employee Car Benefit Scheme
You're welcome to find out more by visiting our careers page: https://tfacareers.com.au/
We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
We are happy to adjust the recruitment process for your accessibility requirements. Please contact us and let us know your preferred type of communication and we will be in touch as soon as possible to discuss your requirements.
Come with us and help create the future.
