AddressSituated in northern Tasmania, Launceston Church Grammar School is an Anglican co-educational day and boarding school in northern Tasmania. We are a community of students, staff, parents and alumni who are part of a strong heritage of educational excellence, dating back 177 years. Our staff are committed to fostering a nurturing environment that inspires intellectual curiosity, personal growth, and community engagement.
Our close-knit, warm, and high-performing IT team is seeking an enthusiastic IT Officer (Level 2) to join us in delivering exceptional service and technical support to our school community.
As an IT Officer, you will be an integral part of our agile and service-oriented IT team, providing efficient technical assistance to the school’s information technology users. You will be responsible for answering questions and resolving IT problems that arise in person, via telephone, or electronically.
This is a permanent, fulltime position, working across Monday to Friday, typically 8:30am to 5pm. This position works term time and school holidays and while it is based at our Senior Campus in Mowbray, you will work across both our Senior and Junior Campus’.
What we are looking for
- You have a solid understanding of IT systems and a knack for troubleshooting technical issues.
- Your positive and optimistic outlook/attitude helps create a welcoming and supportive environment for staff and students.
- You can think on your feet and come up with effective solutions to problems as they arise.
- You work well with others, understanding the importance of teamwork and communication.
- You bring energy, enthusiasm and a sense of fun to your work, making the IT environment enjoyable for everyone involved.
Key Selection Criteria:
- Appropriate post-secondary qualifications and / or industry experience relevant to the position e.g., completion of a Certificate IV in Information Technology Support or similar.
- 2+ years’ experience in the delivery of IT services including support, infrastructure, audio/visual technologies.
- Previous experience working in School environment is desirable but not essential
- Knowledge of principles and processes for providing customer and personal services.
- Knowledge of relevant equipment, policies, procedures, and strategies to promote effective protection of people, data, property, and institutions.
- Demonstrated high level technical diagnostic and problem-solving skills in an IT environment.
- Desirable experience should include Endpoint software and hardware support, enterprise networking, Microsoft AD and 365 Administration
- current registration to Work with Vulnerable People (Tasmania), or be eligible for registration
- current National Police History Record Check, or be willing to obtain
- a current driver’s licence.
Key Selection Criteria:
- Appropriate post-secondary qualifications and/or industry experience relevant to the position, e.g., completion of a Certificate IV in Information Technology Support or similar
- 2+ years’ experience in the delivery of IT services including support, infrastructure, audio/visual technologies.
- Previous experience working in a school environment is desirable but not essential.
- Desirable experience could include: Endpoint software and hardware support experience in a mid-to-large organisation, Enterprise networking experience, Microsoft AD and 365 administration experience.
- Knowledge of principles and processes for providing customer and personal services.
- Knowledge of relevant equipment, policies, procedures, and strategies to promote effective protection of people, data, property, and institutions.
- Demonstrated high-level technical diagnostic and problem-solving skills in an IT environment.
- Current registration to Work with Vulnerable People (Tasmania), or be eligible for registration
- Current National Police History Record Check, or be willing to obtain
- A current driver’s licence.
Applicants are expected to support the ethos and values of an independent Anglican School.
Launceston Grammar is committed to protecting children and young people from harm. We require all applicants to undergo an extensive screening process prior to appointment.
Remuneration will be in accordance with the Launceston Church Grammar School (General Staff) Enterprise Agreement.
A copy of the position description can be accessed on our website - Employment - Launceston Church Grammar School (lcgs.tas.edu.au)
Applications close Thursday, 27th June 2024
