It Release Manager - Sydney Based

We are looking for an IT Release Manager to join our team!

This role will be reporting in Sydney and on a 6 months full time contract and possible for extension.

Propose of this role is to plan schedule and control the build, testing and deployment of releases, to deliver the business changes while protecting the integrity of existing production services.

Responsibilities

• Release Planning based on the roadmap for all HI Domains like product, digital etc.
• Provide support, guidance, and governance to ensure Customer release standards and practices are followed.
• Ensure release planning activities adhere to standards, policies, and best practices.
• Schedule coordinate and manage successful implementation of releases into production including managing the pipeline of releases.
• Conduct Release Readiness reviews, Milestone Reviews, and Business Go/No-Go reviews
• Maintain central repository for release artefacts and release calendar.
• Work closely with Change Management for Release and Deployment to ensure smooth operation of Release Planning activities.
• Raise changes, represent in TCAB and CAB to ensure changes are reviewed and approved
• Ensure relevant release information is communicated timely and disseminated to stakeholders.
• Understand and manage cross dependencies within the platform releases/cross platform releases to enable scheduling.
• Participate in all Release cutover activities including the dress rehearsals.
• Craft implementation plan, walkthrough of plan with all stakeholders including business.
• Lead and co-ordinate the Go-Live activities
• Develop and Maintain stakeholder escalation matrix for use during cutover. Escalate and arrive at decisions by engaging the stakeholders during the cutover
• Maintain and track post implementation issues with impact analysis and remediation follow-up.
• Manage risks maintaining Risk register with identified risks and mitigation plan.
• Maintain any lessons learned and strive for continuous improvement of releases.

Qualifications, Skills and Experience

• Experienced in Release delivery for large organisations.
• Experience in managing complex releases.
• Experienced in Agile, lean, DevOps, and other best practices.
• Experienced in working with multiple stakeholders including testing services, enterprise project services and delivery units.
• Excellent communication skills
• At least 10+ years of experience in IT delivery
• Relevant tertiary qualification at degree level and/or extensive relevant experience as detailed above.

Key relationships

• Project Managers
• Delivery Managers
• Product Owners
• Test Managers
• Tech/Dev Leads

Risk management and compliance obligations

• Responsible for understanding the risks, accountabilities, rules and processes associated with the role.
• Report issues, incidents and complaints in a timely manner.
• Understand the laws, regulations, policies and procedures that apply and ensure controls enabling compliance are built into documented processes and procedures
• Work in accordance with Customer Health and Safety policy, always applying safe working practices and procedures and comply with all instructions given about ensuring health and safety at work.
• Apply information security skills and / or experience to effectively and securely perform the required obligations of the organisation

Role modelling Customer’s values

• A primary responsibility of this role is to consistently behave according to Customer’s values and to be an exemplary role model of Customer’s values every day.
• Delivering fair outcomes for consumers and understanding your regulatory obligations
• Put fair treatment of customers at the heart of what you say and do.
• Be courageous and speak up if you believe our products or services do not deliver what we have led our customers to expect.
• Be accountable and take ownership for ensuring you are familiar with all regulatory requirements that fall within the remit of your role and comply with them at all times.

• Looking for candidates available to work:
  • Monday: Morning, Afternoon
  • Tuesday: Morning
  • Wednesday: Morning
  • Thursday: Morning
  • Friday: Morning, Afternoon
• More than 4 years of relevant work experience required for this role
• Working rights required for this role