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Form of workOur Eagle Farm ICT Service Desk Support Team are looking for a mature minded service oriented individual to provide exceptional technical and customer service support across our business.
The Benefits:
- Competitive salary commensurate with knowledge and experience
- Excellent employment conditions, stability and a commitment to career advancement for enthusiastic and motivated people
- Corporate health benefits - 7% off BUPA health cover
- Long standing Australian business - 106 years in Australia!
- Eagle Farm location - Free Onsite Parking!
The Role:
Your duties will include:
- Developing and maintaining strong working relationships with both business and ICT stakeholders to ensure an excellent customer experience
- Providing day to day technical support to both internal and external users over the phone, email, walk-ins and through our ticketing system
- Proactive, reliable and organised individual with a customer-focused approach
- Excellent communication skills and ability to build strong working relationships
- Ability to work unsupervised and as part of a team; self-research and resolve issues dynamically
- At least 2-year experience working in a fast-paced ICT environment
- Attention to detail, ability to adapt and a faultless work ethic
- Demonstrated experience supporting a Microsoft Windows and Office environment
- Possess a strong desire and drive to develop and expand ICT knowledge
- Experience in some or all of the following systems is highly regarded: ServiceNow, Citrix, Cisco, VMware.
If you meet the above criteria, please send a copy of your cover letter and resume which outlines your suitability for the role.
Please note: the successful applicant will be required to undertake a full pre-employment medical assessment including drug and alcohol testing.
G.James celebrates 107 years in 2024
For more information, visit www.gjames.comG.James is an equal opportunity employer
