Company

Milestone Information TechnologySee more

addressAddressMelbourne, VIC
CategoryIT

Job description

Milestone IT is currently working with this brilliant organisation that has an exciting opportunity for an experienced IT Servicedesk consultant to join a great team.

Working with a small team of IT specialists, you will be Providing Level 1 support to users both on and off-site.


Key Responsibilities include:

  • Providing IT support over the phone 
  • Providing first level support and logging the tickets
  • Provide excellent customer service
  • Providing hands-on hardware and software support
  • Installing, moving, adding, and changing equipment and software
  • Maintenance of Client's Network
  • Performing proactive and reactive troubleshooting to identify potential problems

Skills we are looking for:

  • Detailed knowledge of Ticketing System
  • Detailed knowledge and experience of Windows 10 Operating Systems
  • Detailed knowledge and experience of Microsoft Office Suite
  • Detailed knowledge of Active Directory
  • Someone with experience performing in a similar position.
  • Friendly welcoming professional with good telephone manners.
  • Well presented, hardworking, and enjoys working in a Team
  • Possess great written and verbal communication skills.
  • Work well independently and productively within a small team environment.

This is a fantastic opportunity for someone looking for a challenging and exciting opportunity. Please note, candidates will receive an immediate response.

To apply online, please click on the appropriate link below. Alternatively, for a confidential discussion, please contact Sam Menon on 03-96706***

Refer code: 2238433. Milestone Information Technology - The previous day - 2024-05-22 19:40

Milestone Information Technology

Melbourne, VIC
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