Address
Form of work• Leading Australian shipping agency
• 6 month contract position in Port Melbourne
• Great development opportunity
“K” Line (Australia) Pty Limited is a member of the Kawasaki Kisen Kaisha Limited group of companies which is one of the world’s premier shipping companies.
In Australia, “K” Line is a market leader that prides itself on offering its customers a total logistics solution.
We are currently seeking an IT Support / Helpdesk based in our Port Melbourne office.
You will be working in a small IT Team and your key responsibilities will include:
• Install and configure computer hardware, software, networks, printers, and scanners, and IT devices.
• Monitor and maintain computer systems and networks. Assist in testing computer systems after changes.
• Provide technical support across the company in person or over the phone.
• Respond to IT incidents and service requests in a timely manner. Resolve incidents or escalate to 3rd part support as needed.
• Repair and replace equipment as necessary.
• Specific tasks could include:
o Ensure regular compliance of devices in Microsoft Intune and Crowdstrike and resolve issues causing non-compliance.
o Onboard and offboard staff.
o Domain account management.
o Email system console management (Mimecast, MS365 Exchange Online)
o Website management – Intranet and Internet sites (SharePoint and other CMS)
o PDF management
o PC, Laptop, mobile device, printer, network connectivity & telephony troubleshooting
o 1st level support for global systems and 3rd party applications
o IT asset management
Skills and Experience:
• Technical proficiency with an aptitude for working with IT hardware and related peripherals.
• Knowledge and experience of MS365, Microsoft Active Directory, Windows 10 and 11 Endpoints
• Basic networking knowledge incl. LAN, Wireless and VPN
Benefits
• Access to Employee Assistance Program
• 17.5% leave loading
• Flexible working arrangements
• On-going training and development opportunities
As the successful candidate you will need to demonstrate:
• strong interpersonal and communication skills.
• excellent time management skills that will enable you to prioritise tasks and work to deadlines.
• a strong aptitude towards helping people and troubleshooting IT problems.
“K” Line (Australia) Pty Limited takes pride in maintaining work life balance and provides all staff with ongoing training and development opportunities and promoting staff internally.
We have created a strong team environment and if you want to be part of a great team culture, apply now!Only those with a right to work in Australia need apply.
Only successful candidates will be contacted. Please forward your interest/application to: Human Resources **@kawasakiaustralia.com.au
Summary of role requirements:
- Looking for candidates available to work:
- Monday: Morning, Afternoon, Evening
- Tuesday: Morning, Afternoon, Evening
- Wednesday: Morning, Afternoon, Evening
- Thursday: Morning, Afternoon, Evening
- Friday: Morning, Afternoon, Evening
- 1 year of relevant work experience required for this role
- Working rights required for this role
- Expected start date for role: 15 April 2024
