It Systems Engineer

Company Overview:

Claratti Workspace is a dynamic and innovative company specialising in providing cutting-edge workspace solutions to businesses of all sizes. We prioritise fostering a collaborative and technology-driven environment, and we're seeking dedicated IT Systems Engineer to join our team and contribute to the seamless delivery of IT services within our organisation.

Position: IT Systems Engineer (Canberra ACT)

Responsibilities:

Reporting to the Technical Team Manager your responsibilities will include:

• Troubleshooting: Resolving technical problems encountered by users or customers
• Guidance Provision: Assisting users with navigating software, hardware, or system-related issues
• Installation and Configuration: Guiding users through setting up and configuring software, hardware, or system setups
• Maintenance: Performing regular checks, updates, and upkeep to ensure optimal system or software performance
• Troubleshooting Network Issues: Identifying and resolving network-related problems to ensure smooth operations
• Implementing Network Hardware and Software: Installing, configuring, and maintaining networking equipment and software
• Identifying recurring incident trends and providing insights to peers and the Operations Manager.
• Effectively work and collaborate with other team members to resolve issues and for continuous improvements.
• Build and maintain strong relationships with internal customers and stakeholders.

Requirements:

Our ideal candidate will have a current drivers license and a reliable vehicle, a minimum of 3 years of

experience in a similar support role and must be competent in the following technologies:

• Active Directory
• Exchange
• MS Office Suite, MS Teams and Azure
• Current Cisco CCNA and CCNP certification
• Anti-Virus and Email Filtering
• Windows Operating System
• Experience with network and endpoint security (Antivirus/Anti-malware, Firewalls, VPN etc)
• C class licence and reliable motor vehicle (Mixture of Onsite and remote work is required)

Preferred Qualifications:

While all candidates are evaluated on merit, possessing the following will be an advantage:

• Experience in the management and support of network infrastructure
• Familiarity with virtualisation tools such as VMware or Hyper-V
• Knowledge of backup and disaster recovery systems
• Prior certifications like CompTIA A+, Network+, Security+, MCSA/MCSE are a bonus

Why Join Claratti Workspace:

At Claratti Workspace, we offer a dynamic and collaborative work environment where innovation and growth are encouraged. You'll have the opportunity to work on exciting technology projects and contribute to enhancing our IT services. We value diversity, creativity, and excellence, and we provide a competitive compensation package along with career development opportunities.

If you're ready to bring your technical expertise and customer service skills to an innovative workspace solutions provider, apply now to become one of our IT Systems Engineers. Together, we'll shape the future of workplace technology.

How to Apply:

To apply for one of these positions, please submit your resume and a cover letter highlighting your relevant experience and qualifications to ****@claratti.com.