Itil Asset And Configuration Manager

Title: ITIL Asset and Configuration Manager
The Company
Kellogg Brown and Root (KBR) is a leading Defence and Government professional services provider. KBR Australia has been engaged in working with Defence and Defence Industry for over 20 years and has core competencies in program and project management, engineering, asset management, integrated logistics support, procurement and training solutions, and provides in-depth expertise to a wide range of projects within the Defence sector.
The Role
We are seeking an Expression of Interest from an experienced ITIL Asset and Configuration Manager to oversee the management, control, and governance of IT assets and Configurations within our organisation. The ideal candidate will have a deep understanding of ITIL principles and practices, particularly in the areas of asset management, configuration management, and change management. The candidate should also have Defence experience and be able to work with limited direction, we are looking for a skilled self starter.
To be successful in this role, you will be able to:
Develop, implement, and maintain IT asset management policies, procedures, and processes in alignment with ITIL best practices.
Manage the lifecycle of all IT assets, including planning, procurement, deployment, tracking, and retirement/disposal.
Establish and maintain a configuration management database (CMDB) to accurately record and manage configuration items (CIs) and their relationships.
Ensure accuracy and completeness of the CMDB by performing regular audits, updates, and reconciliations.
Collaborate with various IT teams to capture and document configuration changes, maintaining the integrity of the CMDB and providing accurate configuration information.
Facilitate and lead configuration control board (CCB) meetings to review and approve changes to configuration items.
Analyse and report on Asset and Configuration data to support decision-making, compliance, and optimisation efforts.
Identify opportunities for process improvements and efficiencies in Asset and Configuration management.
Required Qualifications, Experience and Knowledge:
Bachelor’s Degree in Information Technology, Engineering, Project Management, Business Administration or similar qualifications
Eligible for Eligible for International Traffic in Arms Regulations (ITAR) clearance.
Eligible to obtain and maintain a Security Clearance, NV1 or greater.
ITIL Foundation certification or higher, with proven experience in ITIL-based Asset and Configuration management.
Proficiency in utilising asset management tools and CMDB platforms (e.g., ServiceNow, BMC Remedy, etc.).
Strong understanding of configuration management principles and experience in maintaining a CMDB.
Excellent analytical skills with the ability to interpret complex data and make informed recommendations.
Effective communication skills with the ability to collaborate across teams and communicate technical concepts to non-technical stakeholders.
Prior experience in change management and a good understanding of IT service management (ITSM) processes is a plus.
Ability to work within a team environment, with the potential to lead a team as the work grows.
KBR’s commitment to Zero Harm means that we are dedicated to improving the health and wellbeing of our staff and the communities we operate in. For this reason, we encourage staff to get vaccinated when possible and to inform us of their vaccination status.
Benefits of KBR
KBR is committed to supporting the professional development of staff at every stage of their career through in-house training, performance rewards and structured career paths. We offer a competitive package of lifestyle benefits that include family-friendly work hours. KBR is an equal opportunity employer committed to providing an inclusive and diverse work environment. We encourage candidates of all abilities to apply.
If you’re ready to shape tomorrow, let’s get started. Apply Now!
KBR acknowledges the Traditional Custodians of Country throughout Australia and their continuing connections to land, sea, community and culture. We pay our respects to Elders past and present.
As a Major Service Provider of the Australian Defence Force, a security clearance will be required and compliance to International Traffic in Arms Regulations (ITAR). As such, our hiring decisions are based on the key requirements of each role and candidates are selected based on their unique strengths and experiences.
Additional benefits may include:
Annual salary review
Professional development opportunities
Income protection
Salary packaging and Novated leases
Life/Health insurance discounts
End of trip facilities (some sites)
Employee stock purchase plans
Paid parental leave
Paid reservist leave
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