AddressIf you love jewellery and have a passion for excellent customer service, this is the role for you!
Cash Converters is Australia’s largest second-hand retailer with affordable personal finance and pawnbroking solutions, giving our customers the freedom of choice.
As a Jewellery Retail Assistant at Cash Converters you will be an integral part of our team, providing our customers with an extraordinary shopping experience. We are looking for an individual who not only possesses excellent sales skills but also embodies our brand with a great attitude, a little bit of sass, and a bit of street smarts, who loves getting to know customers and shows genuine care for helping others.
We will start shortlisting for this position immediately, so keep your phone nearby! you could be hearing from us soon…
We are…
- Real people who are passionate and proud
- Caring and respectful; and
- Tenacious problem solvers
About the role
- You will provide a high level of customer service within our store
- Build long-term customer relationships
- Complete all transactions in line with compliance practices (regulative, legislative and operational)
- Negotiate with customers to find win/win solutions
- Liaise with customers using the highest levels of respect, professionalism & diligence; and
- Work towards achieving individual and store KPIs
You have…
- Previous customer service experience in a jewellery sales role
- A naturally friendly and welcoming style
- The ability to build great relationships and encourage repeat business with our loyal customer base; and
- Basic Microsoft Office skills
What we offer:
- Full-time permanent role
- Attractive salary
- Team-based incentives & bonuses
- Rotating roster in advance to ensure work/life balance
- Ongoing training & development
- Career progression opportunities
- Inclusive team culture
- Work with the National Cash Converters Franchise Store of the Year!
Cash Converters is a globally recognised brand, specialising in second-hand goods, jewellery, and personal finance options. With over 150 stores across Australia and in 22 countries around the globe, you will enjoy working for an international company amongst a great team of dedicated, customer-focused people. We are a close-knit, friendly team in an innovative and growing business. Our people are professional, collaborative, and most of all, enthusiastic about helping our customers.
Note: the role will include weekend work and successful applicants will be required to provide a police clearance (National Police Check).
