AddressAs Junior Account Manager, you'll be at the forefront of our mission to enhance the safety and accessibility of the commercial construction industry. With opportunities for growth, competitive compensation, and a supportive work environment, this is your chance to thrive and succeed in a role where your contributions truly matter.
About Us
Established in 1978, the company is a family-owned business experiencing rapid market growth and acceptance. Specializing in premium Entrance Matting, Stair nosing's, Tactile Indicators, and Carpark Accessories, we are dedicated to enhancing the safety and accessibility of the commercial construction industry.
Responsibilities:
- Develop and maintain strong relationships with existing clients, ensuring a high level of customer satisfaction.
- Act as the primary contact for inquiries, project updates, and customer queries, helping clients understand project requirements clearly.
- Review and present comprehensive sales proposals to clients, ensuring they are well-informed and satisfied with the proposed solutions.
- Maintain the CRM system with up-to-date, relevant, and accurate information to facilitate efficient communication and record-keeping.
- Working closely with the Sales Manager to deliver tailored proposals.
- Contact clients on regular basis to stay updated on current & upcoming projects and receive feedback and updates.
Requirements:
- Proven experience in sales or account management roles, and customer service with a track record of meeting or exceeding sales targets.
- Strong communication and interpersonal skills, with the ability to build and maintain relationships with clients and internal stakeholders.
- Proficiency in CRM software (e.g., ODOO, Salesforce) and Microsoft Office Suite.
- Strategic thinking and problem-solving abilities, with a focus on delivering value-added solutions to clients.
- Ability to work independently and collaboratively in a fast-paced environment, demonstrating resilience and adaptability to changing priorities.
- Bachelor’s degree in Business Administration, Sales, Marketing, or related field; relevant certifications or training programs are not essential, but advantageous.
What’s on Offer
Our client believes in investing in the development of their employees. They strive to engage and grow their people so they can achieve their best.
Benefits you will enjoy:
- Meaningful and challenging work
- Ongoing professional development tailored to you a sales career path
- Flexible work hours (between 7am-5:30pm)
- Competitive remuneration package including commissions and bonuses
- Innovative culture & growth-focused team
- A depth of expertise to support you to bring on new clients
- Security of a well-respected business
