Junior Account Manager - Photography Services

Are you an experienced, motivated, and highly organized sales professional looking to join a successful and stable family-owned business in the photography industry? HM Photos, a leader in providing event photography in Melbourne, is seeking a Junior Account Manager to join our passionate team.

About Us: HM Photos has proudly been providing Photography Services to Melbourne based schools for over 20 years, we value our people and are committed to delivering exceptional service, photography, and prints to our clients.

Role Overview: As a Junior Account Manager based in Melbourne, you will play a crucial role in managing, maintaining, and extending our relationships with our existing book of clients. This is a Part-time position (25-30 hours per week) focused on retention and service to our clients in Melbourne and the surrounding areas.

Key Responsibilities:

• Provide excellent service to manage and retain customer relationships
• Promote the range of Photography Services offered by HM Photos
• Represent the company at school and event conferences and gatherings
• Proactively maintain and update our customer database
• Liaise effectively with our in-house Customer Service team
• Consistently provide outstanding service, including effective follow-ups, to surpass customer expectations.
• Thrive both independently and as a valuable member of our close-knit team.

Requirements:

• Proven client account management and negotiation experience with face-to-face sales
• Dedicated to providing exceptional customer service and fostering lasting relationships.
• Excellent verbal and written communication skills
• Excellent PC skills
• Positive, solution-based sales technique
• Strong organizational and time management abilities
• Australian residency
• Holds a current Australian Driver's license and owns a reliable vehicle.
• Experience in the education sector is advantageous, though not mandatory.

How to Apply: If you are a dynamic and results-oriented sales professional looking to contribute to the success of HM Photos, please submit your resume and a cover letter detailing your relevant experience to *****@hmphotos.com.au

Join us in capturing and preserving precious moments for schools and events across Melbourne. We look forward to hearing from you!