AddressThe Company
Based in Bayside Elwood, JTA Health Safety & Noise Specialists Pty Ltd (JTA) is a medium-sized Occupational Health Safety &Environmental consulting firm established in 1988 and operating throughout Australia. JTA has an established first-tier client base including federal, state, and local government and some of Australia’s largest commercial and retail businesses as well as a range of smaller clients.
The Role
We are seeking a Junior Account Manager with a growth mindset and willingness to learn. The successful candidate will be initially working to develop knowledge of our service offering before being entrusted with some of our key accounts.
Key Responsibilities:
- Developing a thorough understanding of the range of services available.
- Attending to customer requests and enquiries.
- Liaising with clients, sourcing information, and quoting where necessary.
- Preparation of quotations for clients
- Project Managing services to ensure client timelines are met.
- Account development & growth through the development of strong relationships with clients, upselling services, and lead generation.
- Managing and updating the contact database, sales reporting, and General Administration duties when required.
Please feel free to visit our website at www.jta.com.au
Skills Required:
- Excellent phone manner and communication skills - both written and verbally
- Exceptional attention to detail
- Driven individual who can manage many tasks and activities simultaneously and have the flexibility to adapt to changing priorities
- Possess strong planning and organisational skills
- Ability to learn and follow the company's sales strategies, principles, and methodologies to produce results
- Customer service minded and able to also work effectively in a team environment
- Enthusiastic and energetic attitude to dealing with customer needs
- A moderate understanding and knowledge of Microsoft Word, Excel is essential. Experience with Microsoft Access would also be beneficial.
- Experience with account management, sales or OHS background will be looked upon favourably
